Privacy policy

Privacy Policy Certify Upskill Last Updated: May 6, 2026 Certify Upskill respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us for our training programs, whether delivered in-person or through live online sessions.

1. Information We Collect

We may collect the following categories of personal information:

Contact and Registration Information: Name, email address, phone number, job title, company name, and mailing address. Account and Login Information: Username, password, and training platform activity (for online classes). Payment Information: Billing address, credit card or payment details (processed through secure third-party providers). Training Participation Data: Attendance records, course progress, test/exam scores, completion certificates, and feedback. In-Person Training Data: Photographs, video recordings (at events), and on-site attendance logs. Online Training Data: Live session recordings, chat messages, webcam/video feeds (if enabled), IP address, device information, and browser data. Marketing and Communication Data: Preferences for receiving emails, newsletters, and promotional materials. Other Information: Any data you voluntarily provide during inquiries, support requests, or surveys.

2. How We Collect Your Information

Directly from you when you register for a course, fill out forms, or communicate with us. Automatically through our website, learning platforms, and online training tools (using cookies, logs, and similar technologies). From your employer or sponsoring organization if they enroll you. From third-party partners involved in payment processing or training delivery.

3. How We Use Your Information

We use your personal information to:

Process enrollments and deliver training programs (in-person and online). Provide access to course materials, certificates, and learning platforms. Communicate with you about your courses, updates, and support. Generate and issue certificates of completion. Improve our courses and services through feedback and analytics. Send marketing communications (you may opt out at any time). Comply with legal obligations and enforce our terms.

4. Sharing of Your Information

We may share your information with:

Service Providers: Learning management systems, webinar platforms (e.g., Zoom), payment processors, and hosting providers. Trainers and Instructors: Limited access to participant lists and necessary contact details. Your Employer/Sponsor: If they are paying for or sponsoring your training. Legal Requirements: When required by law, court order, or government request. Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for monetary compensation.

5. Cookies and Tracking Technologies

Our website and online training platforms use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. For online classes, session analytics help us improve delivery and engagement.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is completely infallible.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Typically, training records are kept for at least 12–36 months after course completion.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information. Opt out of marketing communications. Request restriction of processing. Data portability (where applicable).

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.

9. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: brian@certifyupskill.com

Phone: [801-698-7430]