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In this course, students will learn to use advanced document tools and modify document properties, compare documents, enhance scans, as well as enhance documents by adding rich media such as sound, video, and interactive buttons. Students will learn to use the measurement tool, the distance tool, the perimeter tool and the area tool. Students will create interactive forms from a Word document or InDesign document, add form elements, add check boxes and radio buttons, and distribute forms for feedback. Students will understand the importance of accessibility and test for accessibility. Finally, students will understand signatures, create signatures, and add signatures to a document.

PDFs are a universal format for sharing information, yet many professionals only use a fraction of what is possible. This Adobe Acrobat Pro DC - Introduction course shows you how to create, edit, and manage professional PDF documents that preserve layout, accessibility, and security. You will learn to combine files, add bookmarks and hyperlinks, set permissions, and apply digital signatures to maintain document integrity and compliance. By the end of this one day class, you will be able to produce polished, interactive PDFs that stay consistent across devices and platforms.

A course that teaches the higher-end, more advanced functionality of Adobe Captivate 2019.

A course that teaches the core Adobe Captivate skills needed to create eLearning courses.

You have created simple artwork by using the basic drawing and painting tools available in Adobe® Illustrator®. You now want to use advanced tools, options, and effects to create complex artwork. In addition, you want to ensure that your artwork is ready for commercial printing and also save it for the web. In this course, you will draw complex illustrations and enhance them by using various painting options. You will also use painting tools, manage colors, format type, work with effects, prepare artwork for commercial printing, and prepare graphics for the web. This course is a great component of your preparation for the Adobe Certified Professional in Graphic Design & Illustration Using Adobe Illustrator exam.

To meet the demands of individuals and organizations for flexible, reusable, and easily modified visual content, Adobe Systems has created a cadre of applications that collectively provide a scalable, end-to-end solution for nearly every type of visual design project one can contemplate. Called Creative Cloud®, the collection of applications perform specialized design tasks while interoperating among each other to deliver content. This course focuses on Adobe® Illustrator® CC, the component within Creative Cloud used to create "drawn" graphics, while enabling its users to integrate content from other domains (such as photo-oriented graphics and animation, which belong to Adobe® Photoshop® and other applications). With Illustrator's many easily used tools, you will discover that not only can you unlock the same creative impulses you've always had as you've picked up a pencil to sketch out an idea, but also capture those multiple ideas and "what ifs" during the creative process in ways that you never imagined. And for those of you who are just embarking on building your creative skills, you will be surprised at "how good" your work will appear, even at the outset of your exploration of the world of graphic design. This course is a great component of your preparation for the Adobe Certified Professional in Graphic Design & Illustration Using Adobe Illustrator exam.

In Adobe® InDesign® CC: Part 1 you were introduced to the many features that help you create professional looking documents. Now you need to create much lengthier interactive documents that need to be accessed across a range of devices. In Adobe® InDesign® CC: Part 2, you will learn advanced InDesign techniques to enhance the look and functionality of your documents. Using Adobe InDesign, you can create interactive documents and export them for viewing in a web browser with various features such as buttons, page transitions, movies and audio files, hyperlinks, and animation. You have the ability to assign color profiles and establish print presets. In creating longer documents, you'll be able to include such features as a table of contents, footnotes, cross-references, and an index. This course is a great component of your preparation for the Adobe Certified Associate (ACA) Print & Digital Media Publication Using Adobe InDesign CC exam.

Giving your documents a well-designed, professional look will put you a step ahead in the marketplace cluttered with all kinds of communications. Paragraph and character styles that allow you to format pages of text uniformly, layout features that help you to build alternate size configurations of your document, and various panels that enable you to easily customize both text and graphics; Adobe® InDesign® CC has all the tools you need to elevate the look of your document and get it out to the people who need to see it, whether it be in print or on the web. This course is a great component of your preparation for the Adobe Certified Associate (ACA) Print & Digital Media Publication Using Adobe InDesign exam.

Adobe® Photoshop® is a leading graphic creation application, popular among graphic designers, illustrators, and photographers. Photoshop's numerous features work together to provide a comprehensive toolset for you, the design professional. This course delves into some of the more advanced image creation and editing techniques, and offers you hands-on activities that demonstrate how these techniques can be used in combination to create exciting visual effects. This course is a great component of your preparation for the Adobe Certified Professional (ACP) in Visual Design Using Adobe Photoshop exam.

Adobe® Photoshop® CC: Part 1 focuses on some of the basic features of Photoshop so that the student can navigate the environment and use Photoshop tools to work with photographic images. In addition, the orientation to Adobe® Bridge and organization of files in Bridge is covered. Although Photoshop is used by a variety of professionals, from photographers to designers to videographers, Photoshop Part 1 will focus mainly on the photography component. The illustration and animation techniques are covered in subsequent levels of Photoshop. This course is a great component of your preparation for the Adobe Certified Professional (ACP) in Visual Design Using Adobe Photoshop exam.

A major milestone in business automation has been reached—generative AI. Despite its recency, it has already started having a significant impact on our lives. But, the rapid pace at which generative AI is growing can be overwhelming. And, there are so many facets to this field that it can be difficult to know how to use it effectively to improve the business. This course is designed to demystify generative AI for business professionals, as well as to trace its power to actionable, real-world business goals. It will give you the essential knowledge of generative AI you'll need to elevate the organization in these exciting times.

This course is designed for business users, business leaders, and decision makers who want to understand the transformative potential of generative AI and its impact on their organizations. You'll gain a comprehensive understanding of this technology, learn how it can be leveraged to drive innovation and efficiency, and explore the range of generative AI services available on Google Cloud. By the end of this course, you'll be equipped to make informed decisions about implementing AI solutions.

Artificial intelligence (AI) and machine learning (ML) have become an essential part of the toolset for many organizations. When used effectively, these tools provide actionable insights that drive critical decisions and enable organizations to create exciting, new, and innovative products and services. This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, follow a methodical workflow to develop sound solutions, use open source, off-the-shelf tools to develop, test, and deploy those solutions, and ensure that they protect the privacy of users. This course includes hands on activities for each topic area.

This three-day, instructor-led course provides IS auditors with the foundational knowledge and background of AI solutions to evaluate their proper governance, design, development, and security to apply their expertise in audit and assurance activities in the enterprise. The course is structured to align with the job practice and features a variety of knowledge check questions, case studies, activities, and discussions designed to apply the concepts to real-life business scenarios.

ISACA Advanced in AI Security ManagementTM (AAISM) validates security management professionals’ ability to demonstrate their expertise in AI. This credential builds upon existing security best practices to enhance expertise and adapt to the evolving AI-driven landscape, ensuring robust protection and a strategic edge.

Learn how to use the Semantic Kernel SDK to build intelligent applications that automate tasks and perform natural language processing.

Artificial intelligence (AI) is not just another technology or process for the business to consider; it is a truly disruptive force, one that delivers an entirely new level of results across business sectors. Even organizations that resist adopting AI will feel its impact. If the organization wants to thrive and survive in this transforming business landscape, it will need to harness the power of AI. This course is designed to help business professionals conquer and move beyond the basics of AI to apply AI concepts for the benefit of the business. It will give you the essential knowledge of AI you'll need to steer the business forward.

The AI Fundamentals and AI Hacking 101 ILT teaches students the fundamentals of how AI works under the hood and then how to break it. The first day of the course focuses on the fundamentals of how AI works. Students will learn and perform labs on topics such as: How do neural networks function Training of neural networks The progression of AI for natural language processing Recurrent neural networks (RNN) Large Language Models and Attention Self-Hosting LLMs and interacting with them programmatically The hacking portion of the course focuses on penetration testing AI/LLM based applications such as customer facing chatbots by demonstrating how to detect and exploit common AI vulnerabilities such as: Prompt Injection Sensitive Information Disclosure Improper Output Handling System Prompt Leakage Misinformation Excessive Agency Not only will students learn about these core topics and exploits, but they will also spend hands-on time in a custom-built environment training their own neural networks, tweaking LLMs, exploiting and uncovering vulnerabilities and much more. The online lab features the TCM Vulnerable Chatbot, a customer service chatbot that can interact with customers' tickets and improve its responses via Retrieval Augmented Generation (RAG) using the company's knowledge base.

The AI Hacking 101 ILT teaches students the fundamentals of penetration testing AI/LLM based applications such as customer facing chatbots. The course focuses on demonstrating how to detect and exploit common AI vulnerabilities such as: Prompt Injection Sensitive Information Disclosure Improper Output Handling System Prompt Leakage Misinformation Excessive Agency Not only will students learn about these exploits, but they will also spend hands-on time in a custom-built environment exploiting and uncovering these vulnerabilities. The online lab features the TCM Vulnerable Chatbot, a customer service chatbot that can interact with customers' tickets and improve its responses via Retrieval Augmented Generation (RAG) using the company's knowledge base.

In audio, video, image, gaming, and other media production industries, artificial intelligence (AI) has been a truly disruptive force—enabling a higher level of results in a fraction of the time. The rapid pace at which AI is growing can be overwhelming, and fears of AI tools replacing human workforces are growing. This course is designed to help media professionals understand the basics of AI and leverage the assistive and generative AI tools available to create high-quality productions and production assets. It will give you the essential knowledge of AI you'll need to remain competitive, productive, and relevant in these fast-paced and exciting times. This course is created by Be Licensed in partnership with CertNexus (a division of Logical Operations). It is also designed to assist students in preparing for the CertNexus® AI Technologies in Media (Exam AIM-110) credential.

AI-102: Develop AI solutions in Azure is intended for software developers wanting to build AI infused applications that leverage Azure AI Foundry and other Azure AI services. Topics in this course include developing generative AI apps, building AI agents, and solutions that implement computer vision and information extraction.

This course is intended for software developers wanting to build AI infused applications that leverage Microsoft Foundry. Topics in this course include developing generative AI apps, building AI agents, and solutions that implement knowledge connections or tools in your agentic applications. This course also covers multimodal capabilities and understanding of complex content.

Natural language processing (NLP) solutions use language models to interpret the semantic meaning of written or spoken language. You can use the Language Understanding service to build language models for your applications.

This 1-day course focuses on building intelligent applications that can see, interpret, and reason over images and documents using different multimodal models and agent-based tools. Learners explore how visual and document inputs can be combined with language models to enable structured extraction, analysis, and decision-making workflows. The course emphasizes practical patterns for extracting information, orchestrating tools, and grounding model responses in visual data.

This course prepares learners to design, implement, and operate Machine Learning Operations (MLOps) and Generative AI Operations (GenAIOps) solutions on Azure. It covers building secure and scalable AI infrastructure, managing the full lifecycle of traditional machine learning models with Azure Machine Learning, and deploying, evaluating, monitoring, and optimizing generative AI applications and agents using Microsoft Foundry. Learners will gain hands-on knowledge of automation, continuous integration and delivery, infrastructure as code, and observability by using tools such as GitHub Actions, Azure CLI, and Bicep. The course emphasizes collaboration with data science and DevOps teams to deliver reliable, production-ready AI systems aligned with modern MLOps and GenAIOps best practices.

Generative Artificial Intelligence (AI) is becoming more accessible through easy-to-use platforms like Azure AI Studio. Learn how to build generative AI applications like custom copilots that use language models and prompt flow to provide value to your users.

This learning path explores how the Azure AI and Azure Machine Learning Services integrations provided by the Azure AI extension for Azure Database for PostgreSQL - Flexible Server can enable you to build AI-powered apps.

Do you have information locked up in structured and unstructured data sources? Using Azure AI Search, you can extract key insights from this data, and enable applications to search and analyze them.

Get more done and unleash your creativity with Microsoft Copilot. In this learning path, you'll explore how to use Microsoft Copilot to help you research, find information, and generate effective content.

Generative Artificial Intelligence (AI) is becoming more functional and accessible, and AI agents are a key component of this evolution. This learning path will help you understand the AI agents, including when to use them and how to build them, using Azure AI Agent Service and Semantic Kernel Agent Framework. By the end of this learning path, you will have the skills needed to develop AI agents on Azure.

This course introduces fundamental concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. It teaches a mix of AI concepts and technology skills that are considered foundational to a successful career implementing AI solutions on Microsoft Azure.

As generative AI becomes more common, the ability to interact with large language models is shifting from niche knowledge to a necessary skill across many different industries and roles. In this course, you will learn the fundamentals of prompting large language models and exploring further techniques for improving the output from large language models.

In this course, you will learn about the fundamental concepts, methods, and strategies for using generative AI. You will gain a solid understanding of use cases where generative AI can provide solutions and address business needs. Additionally, you will learn about practical insights into technologies related to generative AI and how you can use those technologies to solve real-world problems. By the end of the course, you will explore project planning and how to discuss implementation of generative AI in your organization.

According to Amazon, millions of active customers use AWS every month—and demand is growing for professionals who can support, automate, and manage those deployments. The Cloud Operations on AWS course is designed for system administrators, operations professionals, and those seeking to become AWS Certified SysOps Administrators. Through expert-led AWS training and hands-on labs, you’ll learn how to use AWS services to configure, deploy, monitor, and troubleshoot systems in the AWS cloud. This course blends theory with practice, helping you understand how to automate repeatable deployments, maintain an AWS cloud environment, and manage access to AWS resources using IAM and AWS Systems Manager.

Over 90% of Fortune 100 companies use AWS, and demand for skilled AWS Solutions Architects continues to grow. In this course, you'll gain the hands-on experience and technical knowledge needed to design secure, high-performing, resilient, and efficient cloud infrastructure on AWS. Learn best practices using the AWS Well-Architected Framework while building real-world solutions that align with business objectives. This course also helps prepare you for the AWS Certified Solutions Architect – Associate exam and is ideal for professionals working toward becoming a certified AWS Solution Architect.

Cloud computing is reshaping industries, with 94% of enterprises using cloud services. The AWS Cloud Practitioner Essentials course is the perfect starting point for those new to AWS. You will learn about AWS Cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam.

Did you know that 45% of data breaches are cloud-based, with misconfigured security settings being a leading cause? As cloud adoption continues to grow, understanding AWS security is more critical than ever to protect sensitive data and maintain compliance. AWS Security Essentials provides a foundational understanding of cloud security concepts within AWS.  Gain the skills and confidence needed to secure your cloud infrastructure effectively. Whether you're an IT professional, security analyst, or business leader, this course will equip you with the essential knowledge to protect your AWS environment.

As organizations increasingly migrate to the cloud, professionals need the skills to navigate and manage this complex environment. The AWS Technical Essentials course provides a foundational understanding of essential AWS services and equips you to make informed decisions about IT solutions based on business requirements. In just one day, this instructor-led training introduces you to core AWS concepts, services, and terminology. You’ll explore tools like Amazon EC2, Amazon S3, Amazon DynamoDB, and Amazon Virtual Private Cloud (VPC)—and gain hands-on experience with real-world use cases. This technical essentials course also provides a launching point for further AWS training, helping you choose among several AWS compute services that align with your goals.

Cybersecurity threats are escalating, and organizations need professionals who can efficiently use AWS security services to stay secure in the AWS Cloud. Security Engineering on AWS focuses on the security practices that AWS recommends for enhancing the security of your data and systems in the cloud. This course highlights the security features of AWS key services including compute, storage, networking, and database services. You'll also learn how to leverage AWS services and tools for automation, continuous monitoring and logging, and responding to security incidents. Through hands-on labs and real-world scenarios, you'll gain practical experience in implementing security solutions, understanding specialized data classifications and AWS data protection mechanisms, and applying security best practices. This training is designed to help you stay secure in the AWS Cloud and prepare for the AWS Certified Security – Specialty certification.

When attacks slip through unnoticed, the results are costly: data breaches, regulatory fines, downtime, and lost customer trust. And the demand for skilled defenders has never been higher, with the U.S. Bureau of Labor Statistics projecting a 33% growth in Information Security Analyst jobs from 2023 to 2033, far outpacing most careers. Without trained analysts, organizations are left vulnerable. CompTIA Cybersecurity Analyst (CySA+) training equips you with the skills employers demand, including threat detection, log analysis, and incident response. This hands-on certification course prepares you to identify vulnerabilities, stop attacks before they spread, and keep critical systems secure. This instructor-led course prepares you to proactively defend systems using behavioral analytics, threat intelligence, and hands-on investigation tools. You’ll gain real-world experience managing vulnerabilities, analyzing SIEM output, investigating incidents, and preparing for forensic analysis—all while developing the knowledge needed to pass the CompTIA CySA+ certification exam (CS0-002 or CS0-003). The CySA+ certification is also DoD 8570/8140 approved, making this course an excellent choice for military, civilian, and contractor personnel who require compliance with Department of Defense cybersecurity workforce standards.

As organizations increasingly rely on data to inform strategic business decisions, demand is rising for professionals who can translate raw information into actionable insights. The CompTIA Data+ certification is an early-career data analytics certification that validates the skills required to collect, analyze, interpret, and present data with clarity and confidence. This 5-day certification training course prepares you for the CompTIA Data+ certification exam (DA0-002). It’s ideal for aspiring data analysts, business professionals, or IT specialists looking to deepen their understanding of data analysis and data governance. You’ll gain hands-on data analytics experience across the entire data life cycle, from data mining and transformation to data visualization and reporting. Whether you're new to the field or want to formalize your data analytics knowledge, this course gives you the foundation to work with complex datasets while adhering to governance and quality standards throughout the entire process.

The CompTIA DataAI exam was developed to meet an industry need, and bridge gaps in training and knowledge for data science professionals. The exam objectives include real-world scenarios where learners apply their knowledge, ensuring they are prepared for various challenges they may face in their careers as data scientists. Based on extensive input from experienced data scientists, DataAI validates successful candidates can properly utilize and analyze vast amounts of data, extract meaning and generate actionable insights.

Strong data skills are essential in today’s IT landscape—especially for professionals responsible for maintaining, securing, and optimizing databases. The CompTIA DataSys+ (Exam DS0-001) course is designed to equip database administrators with practical, real-world skills while also preparing them for the industry-recognized CompTIA DataSys+ certification. Whether you're pursuing certification or simply want to become more effective in a DBA role, this course offers hands-on experience and in-depth coverage of exam objectives, database operations, governance, deployment strategies, analytics, and disaster recovery best practices.

The CompTIA Linux+ certification equips IT professionals with the foundational and advanced skills needed to manage Linux environments effectively. As Linux continues to power 96.3% of the world's top 1 million web servers and dominates 90% of cloud infrastructure, mastering Linux administration is crucial for IT professionals seeking to advance in system administration, cybersecurity, DevOps, and cloud computing. This course covers essential Linux concepts, including system management, security, scripting, networking, and troubleshooting, with a focus on cloud automation and containerization. The new version of CompTIA Linux+ (XK0-005) emphasizes how Linux is integral to cloud computing, DevOps, and automation, ensuring professionals can orchestrate and scale critical business processes.

Gain the skills to design, manage, and troubleshoot wired and wireless networks with expert-led CompTIA Network+ training. With the U.S. tech industry expected to grow from 6 million jobs in 2024 to 7.1 million by 2034, demand for skilled IT professionals is on the rise. CompTIA Network+ is a foundational certification for IT professionals with around one year of experience in network administration. This course covers networking fundamentals, infrastructure, security, and operations, equipping you for the CompTIA Network+ (N10-009) exam and real-world IT challenges. Get certified and take your career to the next level!

Security remains one of the hottest topics in IT and other industries. It seems that each week brings news of some new breach of privacy or security. As organizations scramble to protect themselves and their customers, the ability to conduct penetration testing is an emerging skill set that is becoming ever more valuable to the organizations seeking protection, and ever more lucrative for those who possess these skills. In this course, you will be introduced to some general concepts and methodologies related to pen testing, and you will work your way through a simulated pen test for a fictitious company.

CompTIA Project+ is a globally recognized entry-level project management certification that validates essential skills in managing projects, timelines, budgets, and team communication. With the global economy projected to need 25 million new project management professionals by 2030, this certification is an ideal starting point for roles such as project coordinator and project manager. CompTIA Project+ provides a strong foundation for individuals looking to advance in the dynamic and high-demand field of project management across various industries.

Cybersecurity remains one of the most in-demand IT skill sets, with more than 700,000 unfilled U.S. cybersecurity jobs. CompTIA Security+ is the leading entry-level certification designed to validate the essential skills needed to secure networks, respond to incidents, and protect organizational data. This CompTIA Security+ Certification training prepares you with practical, hands-on experience across security concepts, risk management, cryptography, identity and access management, cloud security, and incident response. As the most widely recognized baseline cybersecurity credential, Security+ meets DoD 8570 requirements and opens doors to intermediate and advanced career paths.

Cybersecurity leaders aren't just defenders—they're strategists. The global cybersecurity workforce gap reached 4 million professionals in 2023, highlighting urgent demand for experts who can secure and lead at the enterprise level. CompTIA SecurityX (formerly CASP+) is the only advanced-level, hands-on cybersecurity certification designed for senior security engineers and architects who lead cybersecurity readiness, design secure architectures, and implement resilient enterprise defenses. SecurityX is the capstone certification in the CompTIA Cybersecurity Pathway and now forms part of the CompTIA Xpert Series. This updated CAS-005 version includes performance-based questions and maps to 19 NICE Framework roles and 19 DoD Cyber Workforce roles, making it an ideal credential for defense contractors and enterprise security leaders alike.

Server administrators are in high demand, with the U.S. Bureau of Labor Statistics projecting a steady growth in employment for network and computer systems administrators. The CompTIA Server+ Certification course (exam code: SK0-005) is designed to equip you with the essential server administration skills needed to manage and maintain server hardware, software, storage, and virtualization technologies across data center, hybrid, and on-premise environments. This certification training prepares IT professionals with the hands-on skills and theoretical knowledge to pass the certification exam and thrive in real-world infrastructure roles.

Breaking into IT can feel overwhelming for students and career changers who aren’t sure where to begin. With employers increasingly expecting digital literacy—over 90% of jobs now require some level of digital skill (World Economic Forum)—building a strong foundation is essential. The CompTIA Tech+ certification establishes that foundation. As the new entry-level standard replacing the retired ITF+ exam, Tech+ covers hardware, software, networking, databases, operating systems, and cybersecurity, while introducing career pathways in each domain. Delivered in a 5-day instructor-led format, Tech+ validates career-ready knowledge and prepares learners for advanced certifications like CompTIA A+, making it the ideal first step toward a successful IT career.

CompTIA A+ Certification Prep (Exam 220-1201 & 220-1202) course equips participants with essential skills to install, configure, and maintain computer systems, mobile devices, and software. It covers troubleshooting, cybersecurity, and customer support, along with an understanding of cloud technologies, virtualization, and multi-OS environments in corporate settings.

Nearly 77% of businesses are already using or exploring artificial intelligence, yet many professionals still feel uncertain about how to engage with it. The CompTIA AI Essentials course helps you build the confidence to use AI tools effectively, boosting productivity, enhancing communication, and making smarter decisions while understanding the ethical considerations that come with this rapidly evolving field. Delivered in a 1-day, instructor-led format, the course covers AI concepts, generative AI tools, prompt engineering, and responsible use through CompTIA’s proven learning model of instruction, practice, and feedback. With hands-on activities and free retakes, you’ll walk away ready to embrace AI as a trusted collaborator in your work.

CompTIA AI Prompting Essentials is a hands-on, vendor-neutral course designed for professionals at any experience level to master AI skills that drive real workplace results. Learners develop practical abilities in writing effective prompts, automating routine tasks, and using AI responsibly through interactive, job-focused scenarios, no coding or prior AI experience required. With a focus on real-world applications, critical thinking, and measurable competency, this course enables individuals and teams to confidently integrate AI tools into daily work, increasing efficiency and effectiveness across industries and roles.

Is your team ready to make informed cloud decisions in today’s digital-first world? With 94% of enterprises already using cloud services and cloud computing projected to generate over $1 trillion in revenue by 2028, understanding cloud fundamentals is more essential than ever. The CompTIA Cloud Essentials+ certification course provides a business-focused introduction to cloud concepts, governance, and compliance. Designed for non-technical professionals, this CompTIA course prepares you to assess cloud environments, evaluate service models, and support strategic IT decisions. You’ll gain the knowledge needed to pass the Cloud Essentials+ certification exam (CLO-002) and bridge the gap between technical teams and business goals. The course aligns with official exam objectives and includes practice questions, making it ideal for those pursuing CompTIA IT certifications or enhancing their cloud fluency through eLearning.

With 94% of enterprises relying on cloud infrastructure and hybrid cloud adoption growing rapidly, technical professionals must be equipped to manage and secure cloud environments across platforms. The CompTIA Cloud+ certification course validates the hands-on skills required to deploy, maintain, and troubleshoot cloud systems in real-world environments. This course covers critical topics including cloud architecture, performance monitoring, automation, and security. It prepares IT professionals for the CompTIA Cloud+ certification exam (CV0-003) and supports career growth in cloud infrastructure roles.

CompTIA SecAI+ enables a safer digital future by empowering IT and cybersecurity talent worldwide to meet the emerging challenges and opportunities at the intersection of AI and security. CompTIA SecAI+ is the global IT industry’s first comprehensive “expansion” certification focused on the security of artificial intelligence systems and the secure application of AI in cybersecurity operations. This certification equips professionals with critical, vendor-neutral skills to understand, defend, and ethically deploy AI technologies within any organization.

Is your network access policy protecting your data—or blocking your users? Up to 70% of organizations say they lack full visibility into who’s accessing their systems—opening the door to both security risks and productivity gaps. The Implementing and Configuring Cisco Identity Services Engine (SISE) Training Course gives you the skills to fix that. You’ll learn to deploy Cisco ISE v3.x and enforce identity-based policies across wired, wireless, and VPN networks. Through expert instruction and hands-on labs, you’ll configure guest portals, BYOD onboarding, device profiling, posture checks, and TrustSec controls. This course also prepares you for the SISE v4.0 certification exam, helping you validate your expertise in Cisco ISE deployment, configuration, and troubleshooting as part of a Zero Trust strategy.

The Engineering Cisco Meraki Solutions training helps you gain the core knowledge and skills needed to deploy, plan, design, implement, and operate complex Cisco Meraki solutions. This training combines Engineering Cisco Meraki Solutions Part 1 and 2 trainings. This training helps prepare you for roles focused on implementing, securing, and managing Cisco Meraki™ based networks from a centralized dashboard. Topics covered include Cisco Meraki’s cloud-based solutions, understanding of network security protocols, design of scalable architectures, and application of troubleshooting strategies. This training prepares you for the Cisco Meraki Solutions Specialist (ECMS 500-220) exam. If passed, you earn the Cisco Meraki Solutions Specialist certification. This training also earns you 24 Continuing Education (CE) credits towards recertification.

This looks like just another CCNA course. But hidden inside is a complete transformation system that teaches you to think like a network architect, not just a configuration technician. You’ll learn to integrate AI, automation, and cloud technologies into network operations. Plus, you’ll master security fundamentals across IP addressing, routing, wireless LANs, and switching, all using Cisco’s industry-leading best practices. Which means instead of just passing an exam, you’ll develop the strategic thinking across network fundamentals that makes you indispensable. This 5-day intensive program doesn’t just prepare you for the globally recognized certification that consistently tops IT lists; it prepares you for career advancement by teaching you to install, configure, and troubleshoot modern networks like a true professional.

Over half of IT decision-makers say their current enterprise networks can’t support long-term innovation. As business demands outpace legacy infrastructure, engineers must master both traditional internetwork operations and next-gen solutions like SD-WAN, automation, and virtualization. The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.4 course gives you the knowledge and skills needed to install, configure, operate, and troubleshoot Cisco enterprise networks—from core routing and switching to wireless, security, automation, and overlay network design using Cisco SD-Access and SD-WAN solutions. This course prepares you for the 350-401 ENCOR exam, the core exam required for the Cisco Certified Network Professional (CCNP) Enterprise certification and Cisco Certified Specialist – Enterprise Core credential. It also supports certification prep for CCIE Enterprise Wireless, Cisco Certified Network Associate (CCNA), and ENARSI.

The Implementing and Operating Cisco Security Core Technologies (SCOR) training helps you gain the skills and technologies needed to implement core Cisco security solutions. This training will ready you to provide advanced threat protection against cybersecurity attacks and prepare you for senior-level security roles. This training prepares you for the 350-701 SCOR v1.0 exam. If passed, you earn the Cisco Certified Specialist - Security Core certification and satisfy the core exam requirement for the Cisco Certified Network Professional (CCNP) Security and Cisco Certified Internetwork Expert (CCIE) Security certifications. This training also earns you 64 Continuing Education (CE) credits towards recertification.

Your network will fail. The only question is whether you'll see it coming. 70% of enterprise outages stem from preventable misconfigurations, yet most IT teams rely on reactive troubleshooting methods designed for simpler networks. As enterprise networks become more complex, IT professionals need more than basic routing knowledge. They need advanced troubleshooting skills to identify, resolve, and optimize routing issues across hybrid environments before they become business-critical failures. The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 course gives you the skills to implement and troubleshoot advanced routing technologies used in real-world enterprise networks. From EIGRP and OSPF to BGP, MPLS, and DMVPN, this course prepares you to configure and secure enterprise infrastructure, and helps you prepare for the Cisco ENARSI 300-410 exam, a required step on the CCNP Enterprise path.

The Implementing Cisco Enterprise Wireless Networks (ENWLSI) training helps you implement network settings to provide a secure wireless network infrastructure and troubleshoot any related issues. The goal of this 5-day instructor-led training is to prepare you to secure and implement the wireless infrastructure, and use Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), Cisco DNA Center, Cisco Spaces, and Cisco Connect Mobile Experience to monitor and troubleshoot network issues. This training provides you with hands-on labs to reinforce concepts including deploying Cisco Catalyst 9800 Wireless Controller Release IOS XE Bengaluru 17.6.3, Cisco Digital Network Architecture (DNA) Center Release 2.3.3, Cisco Prime Infrastructure Release 3.5, Cisco Spaces, Cisco CMX Release 10.5, features, and Cisco Identity Services Engine (ISE) Release 3.0. This training prepares you for the 300-430 ENWLSI: Implementing Cisco Enterprise Wireless Networks exam. If passed, you earn the Cisco Certified Specialist – Enterprise Wireless Implementation certification and satisfy the concentration exam requirement for the CCNP Enterprise certification. This training also earns you 40 Continuing Education (CE) credits toward recertification.

The NIST Cybersecurity Professional 800-53 Specialist looks at the impact of adapting a principled approach to enterprise risk management framework to better support cybersecurity decisions within the context of the NIST 800-53 informative reference. It guides students on the best approach to adapt, implement, and operate (AIO) a comprehensive cybersecurity program that integrates into existing organizational capabilities incorporating NIST 800-53. Study includes lectures, informative supplemental reference materials, workshops, and a formal examination - workshops are a critical aspect of the course and develop examinable material. Accredited through APMG International, certified in the UK by the National Cyber Security Centre (NCSC) and listed as qualified cyber training by Department of Homeland Security Cybersecurity and Infrastructure Security Agency (DHS CISA) in the US, the NIST Cyber Security Professional training program teaches individuals and organizations how to engineer, operationalize and continually improve a NIST Cyber Security Framework (NIST-CSF) Program.

Accredited through APMG International, certified in the UK by the National Cyber Security Centre (NCSC) and listed as qualified cyber training by Department of Homeland Security Cybersecurity and Infrastructure Security Agency (DHS CISA) in the USA, the NIST Cyber Security Professional training program teaches individuals and organizations how to engineer, operationalize and continually improve a NIST Cybersecurity Framework program. This NIST Cybersecurity Professional Foundation Certificate course is designed to teach IT, Business and Cybersecurity professionals the fundamentals of digital transformation, cyber security risk management and the NIST Cybersecurity Framework (NIST-CSF).

Take your SOC analyst skills to the next level with four full days of intensive live training, labs, and challenges designed to build the foundational skills essential for success in defensive security operations. This course provides deep, practical coverage of monitoring, detection, analysis, and incident response across key areas including phishing, network security, endpoint protection, SIEM management, threat intelligence, and DFIR (Digital Forensics and Incident Response). By the end of the training, you'll have a comprehensive understanding of Security Operations Center functions and investigative techniques—developed through real-world scenarios that reflect the demands placed on today’s SOC professionals. This course includes an Exam Vouchers for TCM Security’s Practical SOC Analyst Associate (PSAA) certification. Each exam voucher includes 1 exam attempt and is valid for 12-months from the course completion date.

Security Operations (SOC) 201 is an advanced course designed to elevate your ability to detect, investigate, and respond to complex cyber threats at scale. Building on the foundational skills from SOC 101, this course focuses on developing an effective investigative methodology and mastering the responsibilities of an Incident Responder or Threat Hunter. Through hands-on labs and realistic scenarios, you’ll investigate sophisticated threats across enterprise environments, applying advanced techniques aligned with the MITRE ATT&CK framework. The curriculum emphasizes proactive threat hunting as part of a continuous detection and response cycle, helping analysts identify active threats, uncover security gaps, and improve future investigations. By the end of the course, you'll be equipped with the mindset, tools, and methodologies needed to confidently investigate incidents, trace root causes, and respond effectively to advanced adversaries. This course includes an Exam Vouchers for TCM Security’s Practical SOC Analyst Professional (PSAP) certification – Launching September 2025. Each exam voucher includes 1 exam attempt and is valid for 12-months from the course completion date or certification release date.

This hands-on live training is designed to take you from beginner to confident web application pentester with no prior hacking experience required. You’ll gain a solid foundation in how web apps work, how to find and exploit common vulnerabilities, and how to think like an attacker. The primary focus is learning by doing, with each module focusing on real-world techniques. You will also receive 12-months access to the full on-demand version of the course to support the reinforcement of classroom learning objectives. This course includes two Exam Vouchers for TCM Security’s Practical Web Pentest Associate (PWPA) and Practical Web Pentest Professional (PWPP) certifications. Each exam voucher includes 1 exam attempt and is valid for 12-months from the course completion date.

The Ethical Hacker Bootcamp is an immersive, instructor-led training program designed to build practical offensive cybersecurity skills through hands-on, real-world scenarios. Ideal for organizations seeking to strengthen internal cybersecurity capabilities, the course equips professionals with the tools and techniques necessary to identify and mitigate vulnerabilities before they can be exploited. Emphasizing live instruction and direct interaction with expert practitioners, the bootcamp offers a dynamic learning environment that goes beyond traditional certification prep. The curriculum supports real-world application and prepares participants for advanced certifications such as PJPT and PNPT. This bootcamp provides a practical foundation in ethical hacking for security professionals working to improve organizational resilience against modern threats. This course includes three Exam Vouchers for TCM Security Certifications: Practical Junior Penetration Tester (PJPT), Practical Network Penetration Tester (PNPT), and Practical OSINT Research Professional (PORP). Each exam voucher includes 1 exam attempt and is valid for 12-months from the course completion date or certification release date.

One of the most common tools to structure and organize users and computers in a business environment is Microsoft’s Active Directory. However, Active Directory also happens to be one of the most exploited tools that hackers utilize to gain access to corporate networks. This live Active Directory training class will not only teach you the most common exploits hackers use to break into networks, it will also teach you the steps that you need to take to remediate and patch these exploits. You’ll gain practical skills and knowledge that can be immediately applied to secure your environment.

CompTIA SecAI+ enables a safer digital future by empowering IT and cybersecurity talent worldwide to meet the emerging challenges and opportunities at the intersection of AI and security. CompTIA SecAI+ is the global IT industry’s first comprehensive “expansion” certification focused on the security of artificial intelligence systems and the secure application of AI in cybersecurity operations. This certification equips professionals with critical, vendor-neutral skills to understand, defend, and ethically deploy AI technologies within any organization.

Over 80% of security breaches exploit software vulnerabilities, yet most teams address security after the code is written, leaving organizations at risk. The Cyber Secure Coder (CSC) course empowers software developers, testers, and architects to build secure, resilient applications by integrating security into every phase of the software development lifecycle. The CertNexus Cyber Secure Coder (CSC) program guides you through the entire software development lifecycle, emphasizing a security-by-design approach to reduce the risk of security defects, misconfiguration, and vulnerabilities that can undermine your code. Through hands-on labs and real-world scenarios, you’ll learn to eliminate vulnerabilities, find and correct security defects, and design a secure architecture for both new and deployed software. CSC-210 covers secure coding practices, vulnerability assessment, threat modeling, and strategies for maintaining software security long after deployment.

Cyber threats are constant—and escalating. To defend networks and critical assets, today’s IT professionals need more than just awareness—they need structured, tested methods to detect, respond, and recover. The average breach costs $4.45 million—making fast, skilled response more critical than ever. The CyberSec First Responder (CFR) course from CertNexus equips practitioners with the skills to assess risk, monitor for intrusions, analyze threats, and respond to incidents in real time. Built around leading frameworks like NIST 800-61r2 and PPD-41, this 5-day course prepares learners to protect information systems and carry out Defensive Cyber Operations (DCO) effectively. This course also prepares candidates for the CFR-410 certification exam, validating their ability to detect, contain, analyze, and recover from cybersecurity incidents across modern network environments.

This course takes cybersecurity practice to the next level. It is an advanced experience that builds upon the defensive skills and knowledge taught by the CyberSec First Responder® (Exam CFR-410) course. It is an applied experience in that it almost entirely consists of hands-on exercises featuring many different tools and environments. The ""A"" in CFR-A can also refer to the cybersecurity modes this course is built around: Attack: Simulating attacks on computing assets to test security measures and learn more about threat vectors. Analyze: Identifying, detecting, and assessing threats to learn more about how they operate and how they affect security. Address: Implementing countermeasures and other protections to mitigate the impact of threats to security.

Cybersecurity remains one of the most in-demand IT skill sets, with more than 700,000 unfilled U.S. cybersecurity jobs. CompTIA Security+ is the leading entry-level certification designed to validate the essential skills needed to secure networks, respond to incidents, and protect organizational data. This CompTIA Security+ Certification training prepares you with practical, hands-on experience across security concepts, risk management, cryptography, identity and access management, cloud security, and incident response. As the most widely recognized baseline cybersecurity credential, Security+ meets DoD 8570 requirements and opens doors to intermediate and advanced career paths.

This one-day live session will focus on teaching students web application hacking basics. The contents covered in this live training session will help students prepare for certification exams like the Practical Web Pentest Associate (PWPA), the Practical Junior Penetration Tester (PJPT), and the Practical Network Penetration Tester (PNPT).

When attacks slip through unnoticed, the results are costly: data breaches, regulatory fines, downtime, and lost customer trust. And the demand for skilled defenders has never been higher, with the U.S. Bureau of Labor Statistics projecting a 33% growth in Information Security Analyst jobs from 2023 to 2033, far outpacing most careers. Without trained analysts, organizations are left vulnerable. CompTIA Cybersecurity Analyst (CySA+) training equips you with the skills employers demand, including threat detection, log analysis, and incident response. This hands-on certification course prepares you to identify vulnerabilities, stop attacks before they spread, and keep critical systems secure. This instructor-led course prepares you to proactively defend systems using behavioral analytics, threat intelligence, and hands-on investigation tools. You’ll gain real-world experience managing vulnerabilities, analyzing SIEM output, investigating incidents, and preparing for forensic analysis—all while developing the knowledge needed to pass the CompTIA CySA+ certification exam (CS0-002 or CS0-003). The CySA+ certification is also DoD 8570/8140 approved, making this course an excellent choice for military, civilian, and contractor personnel who require compliance with Department of Defense cybersecurity workforce standards.

The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge.

Looking to move up in risk management or earn one of the world’s top-paying IT certifications? The CRISC Certification Training course prepares you to take the CRISC exam and build practical expertise in risk and information systems control—essential skills for today’s digital enterprises. Developed around the latest ISACA certification framework, this course equips you to assess IT and enterprise risk, develop effective risk response plans, and monitor control performance. You'll gain the insight and preparation you need to pursue the CRISC certification exam, enhance your governance capabilities, and meet the challenges of modern compliance and risk management roles.

Globally recognized and transferable across all industries, CGEIT arms IT governance professionals with comprehensive know-how to assess organizational needs and risk appetite, the mindset and confidence to gain buy-in from upper management for IT initiatives, and the ability to shift the perception of IT to a value center.

According to recent industry reports, cybercrime is expected to cost the world $10.5 trillion annually by 2025. The Certified Information Security Manager (CISM) certification equips professionals with the knowledge and skills to manage and govern an enterprise’s information security program effectively. This course provides expert-led training to help you prepare for the CISM certification exam, covering key domains like risk management, governance, and incident response.

Organizations face increasing challenges in securing their information systems. According to ISACA, over 151,000 professionals globally hold the Certified Information Systems Auditor (CISA) certification, underscoring its significance in the IT audit and security industry.  Our Certified Information Systems Auditor (CISA) Training Course is designed to equip professionals with the expertise to assess, control, and ensure the integrity of information systems, aligning them seamlessly with organizational goals and regulatory requirements.

Cybercrime damages are projected to cost the world $10.5 trillion annually by 2025. Organizations need leaders who can design and defend secure IT systems against today’s complex threats. The Certified Information Systems Security Professional (CISSP) Training equips you with the expertise to build, manage, and secure enterprise IT environments. Covering the eight domains of the (ISC)² CISSP Common Body of Knowledge (CBK), this course prepares you to design, implement, and oversee security programs that protect critical data and infrastructure. More than just exam prep, this training validates your ability to balance governance, risk, compliance, and technical defenses—skills that make CISSPs among the most respected and highest-paid professionals in cybersecurity.

Certified Ethical Hackers, trained in the latest version of CEH v13, are equipped with AI-powered tools and techniques to identify, exploit, and secure vulnerabilities in systems and networks. You’ll learn to leverage AI for automating threat detection, predicting security breaches, and responding swiftly to cyber incidents. Moreover, you’ll also gain the skills needed to secure AI-driven technologies against potential threats. This combination of ethical hacking and AI capabilities will place you at the forefront of cybersecurity, ready to defend organizations across industries from advanced threats and adapt to evolving challenges. An Exam Voucher is included with the purchase of this course. Amplify Your Edge as a Certified Ethical Hacker Powered by AI Capabilities: Advanced Knowledge: As an AI-powered Certified Ethical Hacker, you’ll possess in-depth knowledge of ethical hacking methodologies, enhanced with cutting-edge AI techniques. AI Integration: You’ll effectively integrate AI across every phase of ethical hacking, from reconnaissance and scanning to gaining access, maintaining access, and covering your tracks. Automation and Efficiency: You’ll leverage AI to automate tasks, boost efficiency, and detect sophisticated threats that traditional methods might overlook. Proactive Defense: With AI at your disposal, you’ll be equipped for proactive threat hunting, anomaly detection, and predictive analysis to prevent cyber-attacks before they happen.

EC-Council's Certified Network Defender (C|ND) is an essential vendor-neutral network security certification for every IT and systems administrator who needs to operate with a secure mindset. Students will learn the critical skills required to defend their networks and operating environments across local networks, endpoints, cloud infrastructure, applications, OT, and Mobile. They will also acquire knowledge of effective proper log analysis, network traffic monitoring, basic investigation and response, as well as business continuity and disaster recovery. Additionally, they will dive into threats, analyzing the attack surface, and studying threat prediction and threat intelligence as it relates to their administration and defense responsibilities. Often referred to as blue-teaming, C|NDs will be able to apply defense and countermeasure strategies in their organizations, playing a critical role not only in attack prevention but also in detection, response, and remediation as they configure networks and systems to operate securely. he C|ND program will cover the concepts and fortify skills through hands-on practice across over 110 labs delivered on live target machines. The C|ND program designed by industry experts prepares network defenders with strategic, technological, and operational network security capabilities, enabling them to design, develop, and maintain secure networks.

The CSCU program is designed to educate students on the safe operation of computers, devices, and networks by focusing on the more practical aspects of networking and security, allowing them to expand their skills. Students will develop a fundamental understanding of computer, device, and network security issues, including identity theft, credit card fraud, online banking phishing scams, malware, loss of sensitive information, and social engineering. This certification is an excellent complement to educational offerings for knowledge workers and end-users interested in becoming secure power users.

EC-Council's Certified Threat Intelligence Analyst (C|TIA) Certification is a comprehensive specialist-level professional program focused on the ever-evolving domain of threat intelligence. The program is designed for individuals involved in collecting, analyzing, and disseminating threat intelligence information. C|TIA covers various topics, including the fundamentals of threat intelligence, the use of threat intelligence tools and techniques, and the development of a threat intelligence program. This course focuses on refining data and information into actionable intelligence that can be used to prevent, detect, and monitor cyber-attacks. It addresses all stages involved in the threat intelligence lifecycle, and this attention toward a realistic and futuristic approach makes it one of the most comprehensive threat intelligence certifications in the market today. The program provides credible professional insights required for a successful threat intelligence career and enhances your overall skills, thus increasing your employability. It is desired by most cybersecurity engineers, analysts, and professionals globally and is respected by hiring authorities. Ideal for individuals working in information security, network security, incident response, and other related fields. Mastering skills and earning this certification can help enhance threat intelligence operations and investments for cybersecurity individuals and teams.

This course will provide you with the skills that you need to understand the foundational and essential aspects of Cloud Security. You will learn the fundamentals of cloud computing and the essential aspects of securing identities, data, and applications within cloud providers and hybrid infrastructures. Put your newly acquired abilities to the test in our exhilarating Capstone project to develop the hands-on proficiencies essential for success in your cyber professional role. After completing this course, you will be prepared to move toward a career in cloud security and take the next steps in cloud security certifications.

EC-Council’s C|HFI program prepares cybersecurity professionals with the knowledge and skills to perform effective digital forensics investigations and bring their organization into a state of forensic readiness. Establishing the forensics process, lab, evidence handling procedures, and investigation techniques are required to validate/triage incidents and point the incident response teams in the right direction. Forensic readiness is crucial as it can differentiate between a minor incident and a major cyber-attack that brings a company to its knees. This intense hands-on digital forensics program immerses students in over 68 forensic labs, working on crafted evidence files utilizing the tools of the world’s top digital forensics professionals. Students will go beyond traditional hardware and memory forensics, covering current topics in cloud forensics, mobile and IoT, and investigating web application attacks and malware forensics. The C|HFI presents a methodological approach to computer forensics, including searching and seizing, chain-of-custody, acquisition, preservation, analysis, and reporting of digital evidence. Students learn various forensic investigation techniques and standard forensic tools. As they learn how to acquire and manage evidence through various operating environments, students also learn the chain of custody and legal procedures required to preserve evidence and ensure it is admissible in court, enabling the eventual prosecution of cyber criminals and containing liability on the victim organization.

The DevSecOps Essentials program will provide you with the foundation knowledge and essential aspects of secure application development, or DevSecOps. In this course, you will gather key insights into identifying application development risk and securing and testing applications within on-premises, cloud providers, and hybrid infrastructures. Put your newly acquired abilities to the test in an exhilarating Capstone project to develop the hands-on proficiencies essential for success in your cyber professional role. After completing this program, you will be prepared to move toward a career in secure application development.

This course will introduce learners to Computer Forensics Fundamentals as well as the Computer Forensics Investigation Process. Plan to learn about Dark Web, Windows, Linux, Malware Forensics, and so much more! The interactive labs component of this course ensures that learners receive the hands-on, practical experience required for a future in digital forensics. Put your newly acquired abilities to the test with an exhilarating Capture the Flag (CTF) Exercise seamlessly integrated in our Capstone project. This CTF is seamlessly integrated by live virtual machines, genuine software, and real networks, all delivered within a secure and regulated sandbox environment. With these exclusive hands-on, human-versusmachine CTF challenges you will develop the hands-on proficiencies essential for success in your cyber professional role.

Ethical Hacking Essentials is an introductory cybersecurity course that covers ethical hacking and penetration testing fundamentals and prepares learners for a career in cybersecurity. This ethical hacking course will introduce learners to computer and network security concepts such as threats and vulnerabilities, password cracking, web application attacks, loT and OT attacks, cloud computing, pentesting fundamentals, and more. EC-Council’s ethical hacking essentials course provides hands-on practical experience to learners, thus giving them the skills necessary for a future in cybersecurity. Put your newly acquired abilities to the test with an exhilarating Capture the Flag (CTF) Exercise seamlessly integrated in our Capstone project. This CTF is seamlessly integrated by live virtual machines, genuine software, and real networks, all delivered within a secure and regulated sandbox environment. With these exclusive hands-on, human-versus-machine CTF challenges you will develop the hands-on proficiencies essential for success in your cyber professional role.

EC-Council’s IoT Security Essentials Series provides comprehensive coverage of essential topics in securing Internet of Things (IoT) systems. From understanding the fundamental concepts of IoT to addressing advanced security threats, students will gain the knowledge and skills necessary to design, deploy, and maintain secure IoT solutions. Through a combination of theoretical learning and hands-on exercises, participants will explore IoT fundamentals, networking and communication protocols, cloud integration, threat intelligence, incident response, and security engineering principles. Put your newly acquired abilities to the test with an exhilarating Capture the Flag (CTF) Exercise seamlessly integrated in our Capstone project. This CTF is seamlessly integrated by live virtual machines, genuine software, and real networks, all delivered within a secure and regulated sandbox environment. With these exclusive hands-on, human-versus-machine CTF challenges you will develop the hands-on proficiencies essential for success in your cyber professional role. Ultimately, students will be equipped with the expertise needed to effectively identify, assess, and mitigate security risks in IoT environments, ensuring the integrity, confidentiality, and availability of IoT systems and data.

Network Defense Essentials covers the fundamental concepts of information security and network defense. This introductory cybersecurity course is designed for today’s entry-level information security or cybersecurity career professionals and is ideal for learners aspiring to pursue a career in cybersecurity. The course gives a holistic overview of the key components of information security, which include identification, authentication, and authorization, virtualization and cloud computing, wireless networks, mobile and loT devices, and data security. The interactive labs component ensures that learners receive the hands-on, practical experience required for a future in cybersecurity. N|DE-certified learners have an assured means of formal recognition to add to their resumes and demonstrate their expertise and skills to prospective employers. Put your newly acquired abilities to the test with an exhilarating Capture the Flag (CTF) Exercise seamlessly integrated in our Capstone project. This CTF is seamlessly integrated by live virtual machines, genuine software, and real networks, all delivered within a secure and regulated sandbox environment. With these exclusive hands-on, human-versus-machine CTF challenges you will develop the hands-on proficiencies essential for success in your cyber professional role. The purpose of the N|DE certification is to recognize the competency and expertise of a professional in network defense and information security skills, thereby adding value to their workplace and employer.

The SOC Essentials (S|CE) Series is designed for security professionals and freshers to enhance their skills and knowledge about essential security technologies. Focused on honing candidates with in-demand skills, the S|CE course will provide insights into security operations frameworks and related technologies that are required to master the foundational concepts of SOC. In this program students will learn the basics of computer networks, TCP/IP model, OSI model, Windows/Linux/Unix security concepts, threats, vulnerabilities, and attack concepts in terms of cyber threats. Further, students will go through the complete SOC architecture: its importance, workflow, and processes of SOC. Students will learn more advanced architectural concepts like SIEM architecture and deployment models, and data sources that are commonly used. Learn everything about Log Management like; dashboards, reports, and incident escalation in terms of dealing with real positive and false alerts. This course will also teach you sources, types, and lifecycle of threat intelligence and give an introduction to threat hunting as well while diving deep into incident response lifecycle processes. Put your newly acquired abilities to the test with an exhilarating Capture the Flag (CTF) Exercise seamlessly integrated in our Capstone project. This CTF is seamlessly integrated by live virtual machines, genuine software, and real networks, all delivered within a secure and regulated sandbox environment. With these exclusive hands-on, human-versus-machine CTF challenges you will develop the hands-on proficiencies essential for success in your cyber professional role.

Cybersecurity and technology-based mitigation approaches rely heavily on intelligence. This program aims to enhance your understanding and implementation of foundational threat intelligence concepts, including differentiating intelligence from data or information and highlighting its vital role in modern cybersecurity. Additionally, the program enables students to thoroughly explore the threat intelligence lifecycle, understand its significance in shaping team roles, delve into the ethical and legal considerations, and understand the importance of measuring threat intelligence effectiveness. As you progress through the program, you’ll master the different types of threat intelligence: strategic, operational, tactical, and technical. You’ll learn how each uniquely contributes to areas like regulatory compliance and risk management. In the later modules, you’ll engage in hands-on activities that involve data collection, analysis, and the use of Threat Intelligence Platforms (TIPs) for real-world applications in threat hunting and detection. Put your newly acquired abilities to the test with an exhilarating Capture the Flag (CTF) Exercise seamlessly integrated in our Capstone project. This CTF is seamlessly integrated by live virtual machines, genuine software, and real networks, all delivered within a secure and regulated sandbox environment. With these exclusive hands-on, human-versus-machine CTF challenges you will develop the hands-on proficiencies essential for success in your cyber professional role. The program culminates with a forward-looking perspective, emphasizing the importance of continuous learning and staying ahead of future trends in this ever-evolving field. Threat Intelligence Essentials is designed to prepare students for progressive careers as Security Operations Center (SOC) Analysts, Threat Intelligence Analysts, IT Risk Analysts, or Cybersecurity Analysts, enabling them to confidently tackle today’s cybersecurity challenges with expertise!

The SHRM Essentials of HR Management course provides a foundational overview of HR practices for anyone new to the field or looking to formalize their understanding. Developed by SHRM, this introductory-level HR program covers six key HR topics and provides tools you can immediately put to use in your organization. This online interactive learning experience helps reduce HR-related risks, improve employee engagement, and build effective HR strategies. Whether you're focused on recruitment, onboarding, employee retention, or navigating employment laws, this self-paced course equips you with real-world knowledge that aligns with the SHRM standards for knowledge and behavior.

Ready to join the exclusive ranks of HR professionals who command premium salaries and shape organizational strategy at the highest levels? Statistics show that SHRM-certified professionals earn an average of 25% more than their non-certified counterparts. This SHRM-CP/SHRM-SCP Certification Preparation course is built around the official SHRM Learning System® and aligned with the SHRM Body of Competency and Knowledge™ (BoCK). You’ll gain a deep understanding of behavioral competencies, HR strategy, employee engagement, compliance, workforce planning, and more. With real-world application, expert guidance, and structured exam prep, this course prepares professionals to earn the SHRM-CP or SHRM-SCP credential and lead with confidence in a dynamic workplace.

Ensuring that you are both heard and understood is an essential skill, but it can easily come across as antagonistic and confrontational. Whether addressing behavioral issues or directing a meeting, it is important that you be properly self-confident and empathetic, while maintaining positive work relationships. This course has been approved for 14 PDUs | 14 CDUs

70% of change initiatives fail due to poor planning and resistance. Don’t let your organization become part of that statistic. Successful change management requires strong leadership, clear communication, and the right strategy. This Organizational Change Management Training Course provides the essential skills and frameworks to help professionals navigate change effectively, minimize resistance, and drive successful transformations within their organizations.

This one-day course will help you develop the perspective and skills to create memorable experiences for your customers. You will come away with an appreciation for the power and benefit of a positive customer service interaction for your customers, your organization, and you! Get insight into how customer service is about more than the issue you help solve at the moment – it is about creating advocates for your brand that help generate continuous value to your organization.

Time is limited, so getting the most out of every minute is critical. In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time. Students will acquire time management tools and decision-making techniques to help focus on purpose and achieve your goals, balancing the needs of both business and personal life. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 7 PDUs | 7 CDUs

Understanding how to quickly address problems and bring your project team to a consensus is a crucial skill for Project Managers if they want to stay ahead of the curve. This course will help you unlock the key principles necessary to keep your projects moving forward. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.

Strategy analysis provides the focus upon which all other business analyst efforts must align. Shortcutting strategy analysis often results in delivering solutions that are misaligned with the organization’s strategy and the expectations and needs of the business and stakeholders. This course will help you understand the criticality of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before assisting the organization in selecting the best solution. Participants will learn how to define the business need, analyze the current state, define the future state, and make solution recommendations to move to the future state. They will also learn how to improve their strategic thinking skills and the key activities to be performed in creating a change strategy.

Negotiation isn’t just for boardrooms — it’s an everyday skill that can transform how you communicate, influence, and create value. Whether you’re negotiating with clients, colleagues, or vendors, success depends on your ability to prepare effectively, build trust, and reach win-win outcomes. In this dynamic, one-day program, you’ll gain the confidence and tools to navigate any negotiation with clarity and purpose. Through interactive discussions, real-world scenarios, and hands-on practice, you’ll learn how to approach negotiations strategically—from preparation to closing the deal.

In today's dynamic business environment, effective risk management is crucial for organizational success. The Strategic Risk Management course provides participants with the knowledge and tools to identify, assess, and mitigate risks that can impact strategic objectives. Through real-world scenarios and practical exercises, attendees will learn to integrate risk management into the strategic planning process, ensuring resilience and competitive advantage.?

Information Technology (IT) managers require a specific skillset to properly create, oversee, and motivate their teams. This workshop provides the enhanced capabilities necessary to move from a subject matter expert to a role more in line with leadership. From developing an inspiring vision and empowering members to reach it, to meeting deadlines and evaluating results. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

Whether speaking publicly or to a specific audience, your ability to build, develop and deliver a purposeful presentation is key to being able to convey your message and achieve your desired results. From open to close, it is crucial to learn the tools necessary to maintain engagement and to organize ideas to create coherent and convincing oral presentations. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

In a world brimming with information and divergent perspectives, the ability to think critically is an invaluable asset. Possessing critical insight allows us to discern fact from fiction, make informed decisions, and approach problems from unique angles. To make the best decisions and determine the most efficient and effective course of action, a deeper situational understanding and innovative outlook are important. In this workshop, you will learn to inquisitively explore challenges, defy incorrect assumptions, and look at things with new and differing perspectives. By incorporating these insights into your thought processes, you will find creative solutions to even the most difficult tasks and issues.

Technical skills may get you hired. Power skills determine how far and how fast you grow. In today’s fast-paced, hybrid, AI-enabled workplace, success requires more than knowledge. It demands strong collaboration, critical thinking, emotional intelligence, adaptability, and professional presence. This interactive workshop builds the human skills employers value most, equipping you with practical tools to increase your impact, strengthen relationships, and contribute confidently in any work environment.

Are you ready to move beyond routine analysis and prove your expertise on the industry’s most recognized business analysis exam? The Certified Business Analysis Practitioner (CBAP®) Certification Exam Prep course is designed for experienced professionals who want targeted, high-impact preparation for the CBAP exam. Built and led by CBAP-certified experts, this immersive workshop helps you focus on critical BABOK® Guide knowledge areas, develop advanced techniques, and build real exam confidence—without wasting time on unnecessary material. This program delivers everything required to satisfy IIBA’s 35-hour professional development prerequisite while maximizing your efficiency and readiness.

This one-day course will help you navigate changes in your professional and personal life. Learn about the personal transition process and how to build resilience and agency to the challenges change presents. Understand the underlying reasons for your responses to change and learn key tips to help you overcome resistance, and how to sustain your resiliency to change. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 7 PDUs | 7 CDUs

The Business Relationship Management Professional (BRMP) training and certification course will provide you with a foundational understanding of business relationship management. This course provides the “why” business relationship management is critical to your organization and “what” a BRM does to add value to their organization. This interactive course includes discussions and real-life exercises that will provide you with the opportunity to apply the learning to your organizational situations and allow you to show immediate value, as well as prepare you for the BRMP Certification exam. Exam fee included in the cost of the course This course has been approved for 21 PDUs | 21 CDUs

Poorly managed change is one of the top reasons 70% of business transformations fail. Effective change management, however, improves project success rates by up to 33% (Prosci). The Change Management Foundation Certification Prep (APMG) course equips you with the knowledge and skills to support individuals and organizations through transitions. Developed by APMG in partnership with the Change Management Institute (CMI), this program is based on a globally recognized body of knowledge and prepares you for the APMG Change Management Foundation exam. In just three days, you’ll learn how to assess organizational context, address human responses to change, and apply communication and stakeholder engagement strategies. By the end, you’ll be ready to drive successful change initiatives and earn a respected certification. This course earns you 21 PDUs | 21 CDUs.

In our current business environment, change is relentless. While this can be challenging, it also presents opportunities. By effectively managing change, organizations improve their performance and achieve their goals. The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should be able to apply the change management approaches and techniques learned to a real change initiative. This course will earn you 14 PDUs | 14 CDUs

In the ever-changing landscape of today's business world, the role of a manager extends beyond traditional boundaries, evolving into the dynamic spheres of coaching, mentoring, and apprenticeships. This course is designed for managers who aspire to excel in these pivotal roles. Participants will learn to employ the AOR coaching method to identify activities, set definitive objectives, and accurately measure results, cultivating a culture of continuous growth and effective performance management. This course has been approved for 7 PDUs | 7 CDUs

Transformational Leadership Training empowers both emerging and experienced leaders to influence change, inspire teams, and drive lasting organizational behavior improvements. Grounded in proven models of leadership and human motivation, this course is designed to elevate your leadership skills and management capabilities while enhancing your ability to think strategically and lead authentically. Offered as a fully online, interactive learning experience, this transformational leadership program combines expert instruction, real-world coaching practices, and experiential activities to strengthen your leadership competency. You'll explore emotional intelligence, coaching frameworks, self-awareness, and practical tools to develop and implement your unique leadership approach. Ideal for professionals in talent management, strategic leadership, and people-focused roles, this executive education opportunity is part of a recognized professional education curriculum. Participants will leave with actionable skills and knowledge they can apply immediately.

Relationships drive results. To stay competitive, organizations need more than technical execution—they need professionals who can align goals, navigate complexity, and build lasting partnerships. That’s where Business Relationship Management (BRM) makes a difference. Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. BRM Fundamentals is a part of the BRM Institute Knowledge Path to Success Introduction Series which also includes BRMP® and CBRM®. This course IS NOT a prerequisite to the BRM Foundations Certification course (BRMP). This course will earn you 7 PDUs | 7 CDUs

In today’s interdependent workplace, no one succeeds alone. Strong professional networks and trust-based connections are the foundation of effective collaboration, productivity, and career growth. Yet mapping work relationships and bridging different behavioral styles can be a complex task. The Building Successful Work Relationships training course equips you with practical strategies to build rapport, reduce conflict, and foster collaboration across teams and levels. You’ll learn how to identify interdependencies, engage with colleagues effectively, and develop a network that supports both individual and organizational success. This course is also approved for 14 PDUs | 14 CDUs, making it valuable for both career and certification requirements.

A business is more than a building and assets; it requires you to understand the intricate details of the way your organization runs effectively. It also requires you to have the financial and procedural intellect and leadership awareness to make sound decisions that affect several areas of your organization. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 7 PDUs | 7 CDUs

Elevate your project management capabilities with this immersive three-day professional development course designed for both new and experienced project managers. Through interactive workshops and breakout exercises, you’ll explore the full project lifecycle and gain hands-on practice with predictive, agile, and hybrid approaches while learning to build schedules and budgets, assess risks, engage stakeholders, and lead effective teams. The course emphasizes practical application of industry-standard tools and techniques, such as earned value management and change control, so you can immediately apply what you learn to real projects. This engaging program equips you to plan confidently, adapt to challenges, and drive successful project outcomes. Distinguish between predictive, agile, and hybrid approaches and when to apply each based on project requirements and organizational culture Identify various benefit measurement methods to evaluate and prioritize projects Employ tools and techniques used to identify and assess project stakeholders Apply risk analysis techniques to determine appropriate risk response strategies Understand motivation and working styles to better manage and lead the team Utilize earned value management to evaluate and report project performance Determine methods to effectively manage project changes

Success is measured by results and results are only accomplished with effective planning efforts. Detailed plans and a captivating vision are important, but true accomplishment is in carrying your goals through to a winning outcome. In this workshop, you will learn how to find and strengthen your leadership voice and foster employee buy-in to exceed expectations while achieving the most positive outcome. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 7 PDUs | 7 CDUs

In this course, you will strengthen your ability to influence decisions, build alignment, and drive meaningful outcomes in today’s complex work environment. You will learn how to clarify your goal, understand your stakeholders, and adapt how you connect with others to gain buy-in. You will also explore how trust, reciprocity, and communication styles shape influence—and how to apply practical approaches to advance goals with confidence. This course is for professionals who want to strengthen their ability to influence, build alignment, and move work forward. You will explore practical strategies to navigate stakeholders, build trust, and apply effective influencing approaches in a variety of situations. This course has been approved for 7 PDUs | 7 CDUs

The workplace can be filled with stress, pressure, excitement, and anxiety. Emotional Intelligence (EI) is how we identify and regulate our own feelings, tune into the feelings of others and understand their perspectives, and use this knowledge to guide us toward constructive interactions. Emotional Intelligence is more than your average “soft skill”. It is essential to successful teamwork, effective leadership, and overall competence. Most of all, it is a skill that takes practice and focus to master. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

The ability to influence those around you is crucial to your career. It empowers you to collaborate with others to achieve mutual outcomes and build consensus. Whether coaching others, developing and growing a client base, fostering support for change, negotiating, or simply working more effectively with peers and supervisors, influencing others is an essential workplace competency. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

Transform your meetings from ordinary to extraordinary with Facilitation Skills Training. In today’s collaborative workplace, effective facilitation is essential for productive meetings, strong team alignment, and successful decision-making. This facilitation training course helps learners build essential skills and confidence in guiding engaging discussions, managing group dynamics effectively, and driving consensus in both in-person and virtual environments. Leverage the techniques taught in this workshop to boost productivity and become the effective facilitator your organization needs. This course has been approved for 7 PDUs | 7 CDUs

In this course, you will learn the core components of emotional intelligence and apply them to strengthen self-awareness, self-regulation, and relationship effectiveness at work and beyond. You will explore how emotions are created and how to drive your own responses to situations. In addition, you will learn how to use empathy to connect with others and lead to outcomes that benefit individuals, their teams, and their organization. This course is for anyone seeking to understand themselves and others and to cultivate authentic, meaningful relationships. You will work with each capability necessary for emotional intelligence and come away with strategies you can use immediately in your interactions with others.

Public speaking is an essential skill for most professionals, yet often people dread speaking in front of others. In this course, you will discover the mindset, tools, and tactics to make you effective as a public speaker in any context for any purpose. You will explore your fears about public speaking and learn strategies for turning that fear into energy to positively impact your message and delivery. Interactive exercises and rich discussion bring concepts to life. This course has been approved for 7 PDUs | 7 CDUs

The manager’s role is very different from that of the non-manager. Managers must be able to develop and unify team members, plan strategically, set goals, delegate responsibilities, provide meaningful and effective feedback, and communicate efficiently and effectively. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

The Supervisor's Role is one of the most direct and impactful roles in an organization. It requires us to actively listen, remove ego, delegate, manage performance, and work through ever-changing processes. The emphasis is on making the change from being a co-worker to engaging in a position of authority while at the same time maintaining a sense of control and expedience. This course has been approved for 7 PDUs | 7 CDUs

Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers – language, culture, distrust, distance – to effective communication. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

Recurring problems don’t just waste time—they drain resources and damage trust. This Root Cause Analysis training course empowers professionals to stop problems at their source using structured, repeatable tools. You’ll learn how to investigate incidents effectively, apply RCA techniques like the 5 Whys and cause-and-effect diagrams, and create corrective actions that prevent recurrence. Whether you're new to RCA or need a stronger foundation, this course helps you build lasting problem-solving skills that make a measurable difference. This course has been approved for 7 PDUs | 7 CDUs. Private classes are available. We can tailor the training to your team’s schedule, address your organization’s challenges, and even incorporate your templates—saving you time and money. You can also add or remove topics to better align with your goals. Contact us to learn more.

An effective leader harnesses the diverse strengths of the team to maximize performance. Successfully mastering critical facilitation skills and applying them deftly can drive these results. You will enhance your interpersonal competencies and observational abilities to deal effectively with disruptions and dysfunctions, and guide groups to reach consensus and exceed expectations. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

The ability to work effectively with others is the hallmark of great team members and leaders. Without the ability to understand how your words and actions may be interpreted, you run the risk of sabotaging your team’s and organization’s goals, as well as your own professional development. As easy as it sounds, interacting with others in positive ways that promote great collaboration is not easy for many. A less stressful and more constructive and enjoyable approach to interpersonal interactions can be learned and will benefit everyone. This workshop will prepare you for the interpersonal situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients. This course has been approved for 7 PDUs | 7 CDUs

Developing good Organizational Skills is an investment that provides long-term benefits in your professional and personal life. You will learn how the value of being organized is directly tied to efficiency and ultimately productivity. Through active discussion and practice, you will learn how to use tools and techniques to organize your work and personal space. Expect to have ideas about how to be better organized, less stressed, and more resilient to change. This workshop will introduce you to tools and approaches to organizing all aspects of your work world, both physical and digital, to improve productivity and your day-to-day work experience. Interactive discussion and exercises provide opportunities to experiment with techniques to use immediately when you get back to your desk. This course has been approved for 7 PDUs | 7 CDUs

Conflict is inevitable, driven by differing experiences, priorities, and perspectives. But it doesn’t have to be disruptive. When managed effectively, conflict can fuel innovation, strengthen relationships, and enhance team performance. In today’s workplace, where most professionals regularly encounter conflict, the ability to de-escalate tension and apply a structured resolution process is essential. This course equips you with practical tools to turn conflict into a catalyst for better outcomes. This course provides professionals with essential conflict management skills to help recognize issues early, prevent escalation, and create positive outcomes. Through a structured approach, using multiple strategies, participants will learn how to resolve conflict with clarity and professionalism.

In our noisy modern world, aspiring and active leaders need more than data to move people. To effectively lead in a business environment filled with complexity and uncertainty, we must develop our leadership voice. Leadership authenticity is pivotal because it influences how people perceive you, respond to you, and work with you. Your leadership voice can change depending on context, just as it will change over the course of your career. Developing it is critical to becoming an authentic and effective leader. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs

"Sharpen your business writing skills by first learning to identify the why, who, and how—before addressing the what. Engage in guided discussions and numerous activities to explore techniques that enhance clarity, impact, and results in workplace communication. From informal emails to detailed reports, effective writing skills are essential for communicating with team members both within and outside your organization. Simple, solid guidelines for approaching any business writing objective enable everyone to generate more positive responses to their writing. This course includes tips, best practices, templates, and more for any professional who wants their writing to reflect positively on themselves and their organization. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

In the face of rapid, disruptive change, companies understand that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourage employees’ development by asking questions and offering support and guidance rather than giving orders and making judgments. Leaders can use the GROW and Thought models of coaching to become more skilled at listening, questioning, and drawing insights out of the people they supervise. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

The crux of effective requirement elicitation in any project is understanding and delivering what stakeholders truly need—even when those needs differ from what they initially state. Strong elicitation skills help business analysts and project professionals distinguish between real and stated needs. In organizations where elicitation is approached with skill and structure, stakeholders benefit from shared expectations and clearer communication, while teams experience more collaborative, efficient, and productive project environments. This requirement elicitation course builds core competencies in elicitation techniques, helping participants gather, analyze, and document requirements accurately and efficiently. Whether you're new to business analysis or a seasoned business analyst, this course equips you to elicit requirements with confidence and precision across any domain or project management context. Note: This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.

Are your employees doing the bare minimum instead of bringing their best efforts? Employee engagement is more critical than ever. Recent data reveals that only 30% of U.S. employees are actively engaged in their work, marking the lowest level in over a decade (Gallup, 2024). Disengagement leads to lower productivity, higher turnover, and decreased morale, making it essential for organizations to take action. Our Employee Engagement and Motivation course equips leaders and managers with proven strategies to inspire and retain their workforce. This interactive, half-day training explores how to create an environment where employees feel valued, motivated, and committed to success. By understanding what truly drives engagement, you’ll be able to increase productivity, improve workplace morale, and foster long-term employee satisfaction. Take the first step toward revitalizing your workplace—enroll today and unlock the full potential of your team!

This course provides a framework and techniques to help develop actions when facing difficult conversations. Students will gain confidence in their ability to constructively address stressful situations. They will also assess their own conflict management styles and learn tools and techniques to reframe discussions to yield more productive outcomes. This course has been approved for 7 PDUs | 7 CDUs

The modern business climate is more diverse than ever. Team members are bringing new experiences, expertise, and viewpoints to the workforce; and constant change is the new normal. An astute leader can take advantage of these skills and perspectives while maximizing productivity and fostering employee buy-in. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

The business model of managing remote and hybrid teams is constantly evolving. Working virtually offers unique advantages and challenges. But how do you best leverage these benefits while overcoming impediments? This course has been approved for 14 PDUs | 14 CDUs

When you notice amazing leaders, you will notice they possess similar characteristics, regardless of whether they have been in the profession twenty years or twenty weeks. This course is the map toward shaping the next wave of leaders, regardless of style, audience, or modality! The question is: Are you ready to embark on your voyage? In this course, you will learn how to authentically engage others, build a more purposeful message that resonates, and learn the strategies to gain stronger engagement and input back from the people you work with. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course will earn you 7 PDUs | 7 CDUs

Senior managers have unique demands placed upon them. They need to be able to lead the leaders – offering guidance, critiquing performance, and mentoring their team – while also identifying and developing new initiatives and vision for the future of your organization. To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14 PDUs | 14 CDUs

Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.

Decision-making and critical thinking go hand-in-hand. It requires you to think quickly on your feet, find meaningful solutions, and build better processes for tomorrow. As a leader, others look to you for direction and guidance. The confident decisions you make are imperative to drive productivity, resolve conflicts, and guide your team’s focus and efforts. Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how. This course has been approved for 14PDUs | 14 CDUs

Microsoft® SharePoint®, in conjunction with the Microsoft 365™ productivity and office automation suite, provides tools to create and manage a corporate intranet, facilitate content sharing and collaboration, and enable users to create, access, store, and track documents and data in a central location. Users who already have experience as SharePoint site members and owners may be ready to move on to more advanced site-building tasks such as using custom site templates, custom themes, applying advanced permissions settings, improving security, and preparing sites to support governance and compliance. Advanced site builders may be ready to undertake more advanced site management tasks, working in conjunction with their SharePoint Administrator to create and use custom site templates, term sets and metadata, manage information governance and compliance, and get deeper into SharePoint security configuration. This course focuses on these advanced site-building and administration tasks.

Over 200 million users rely on Microsoft 365 and SharePoint—but most don’t take full advantage of its capabilities. This hands-on training gives you the skills to navigate and use SharePoint Online efficiently, helping you manage team resources, collaborate effectively, and streamline daily workflows. In this SharePoint basics training, you'll learn to manage documents, create and customize lists, search for content, and work in team sites. You'll also explore simple automation using Power Automate, all within the modern Microsoft SharePoint interface. Designed for non-technical professionals, this course equips you to confidently use SharePoint in a Microsoft 365 environment to support team collaboration, resource sharing, and task coordination.

Nearly 80% of Fortune 500 companies rely on Microsoft 365 and SharePoint to power their intranet and collaboration. Beyond storing documents, SharePoint connects sites, streamlines content management, and integrates apps that enhance productivity. The SharePoint – Site Owner with Power Platform (Modern Experience) course builds on basic SharePoint usage to teach you how to plan and manage a multi-site intranet. You will explore hub sites, advanced list management, validation rules, and integration with Power Apps to create custom user experiences. This training helps experienced site users step into a site owner role, enabling them to unify navigation, manage content efficiently, and extend SharePoint functionality with Power Platform tools.

This course provides a way for students to create and collect their notes. This course will introduce students to using OneNote notebooks to store a variety of content in an organized way, access the content from anywhere, and also share it.

Discover the powerful mail merge feature from Outlook to quickly build customized emails, labels, and letters. Create and set up data files from scratch or connect to names in Excel or Outlook.

Explore how to quickly locate email messages. Learn to use advanced efficiency features of Outlook.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style. This course covers the Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification exam.

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system. This course builds upon the foundational knowledge presented in the Microsoft Outlook - Part 1 course and will help you customize a communication system well-suited to your work style. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400.

Understand what Microsoft 365 Copilot Chat is and how it can help you in your daily work. Learn how to access Copilot Chat experiences and write prompts.

VBA (Visual Basic for Applications) enables you to enhance and extend the capabilities of Microsoft® Excel® and other applications in the Microsoft® Office application suite. You can use VBA to perform tasks that would be difficult or impossible to do using only worksheet functions, and you can automate a wide range of tasks involving the collection, processing, analysis, and visualization of data. This course will give you a good foundation for understanding, creating, and using VBA in your own Excel workbooks, show you how to work with data across different applications, and how to package the macros and functions you create so you can back them up, move them to other computers, and share them with other users

Drowning in spreadsheets, missed deadlines, and scope creep? Time to take control. This hands-on course introduces the essential tools and features of Microsoft Project. You’ll learn to create structured project plans, link tasks, manage schedules, and allocate resources. Designed for beginners, this training provides a strong foundation for delivering well-organized, trackable plans that can be reviewed and approved by key stakeholders.

How do you keep your project on track once the plan is approved? This course teaches you to manage and adjust Microsoft Project plans during the execution, monitoring, and controlling phases. With 70% of projects failing to meet scope, schedule, or cost goals, the ability to revise timelines, update task progress, and produce real-time reports is essential. You’ll gain the practical skills needed to navigate changes, reuse planning assets, and coordinate across multiple projects.

Want to give your presentations more power and polish? This PowerPoint training course is your perfect starting point. Designed as a beginner-friendly Part 1 introduction, this one-day, instructor-led class teaches you how to use PowerPoint to create and deliver professional, visually engaging slides. Through real-world scenarios and hands-on practice, you’ll learn to build a strong PowerPoint presentation using built-in templates, formatted text, graphics, transitions, and animations. You’ll also get familiar with PowerPoint for the Web, OneDrive, and the essentials of working in Microsoft PowerPoint as part of your Microsoft Office subscription.

Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it. Oh, and by the way, you need to make it interesting, informative, and memorable. So, how do you do it? Without the help of a robust set of tools, it would be nearly impossible. But Microsoft® PowerPoint® provides you with a variety of such tools that can help you deliver content in nearly any situation, while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd, but also don't consume all of your available time. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the PowerPoint Associate (Office 365 and Office 2019): Exam MO-300.

In this course, you'll learn how to use Word on the desktop to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Word Associate (Office 365 and Office 2019): Exam MO-100 and Word Expert (Office 365 and Office 2019): Exam MO-101 certification exams.

Creating professional-looking documents can help you give your organization a competitive edge. Implementing time-saving features such as document templates and automated mailings helps your organization reduce expenses. Mastering these techniques will make you a valued employee in your organization. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Word Associate (Office 365 and Office 2019): Exam MO-100 and Word Expert (Office 365 and Office 2019): Exam MO-101 certification exams.

Microsoft Word enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features, and tools to automate document production. Being able to manipulate graphics and efficiently create, manage, revise, and distribute long documents and forms can help your organization create important and interesting documents. Implementing time-saving features that enable you to work well in a collaborative mode will benefit both you and your organization. Constructing document elements that ensure your readers have access to pertinent information at the click of a button, while at the same time protecting sensitive information, is another important skill. Mastering these skills and techniques will make you a valued employee in your organization This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Word Associate (Office 365 and Office 2019): Exam MO-100 and Word Expert (Office 365 and Office 2019): Exam MO-101 certification exams.

From the earliest eras of human existence, visual images have been used to represent knowledge, data, and information. Beginning with the Paleolithic cave paintings and continuing to today’s most complex computer networks, these images leverage the ability of the human brain to rapidly perceive patterns and trends from visual representations. In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft® Visio® provides you with an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes. By following the exercises in this course, you will create visually engaging diagrams, maps, and drawings, using graphical elements to make information easier to comprehend.

Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures—anything that can be represented by shapes connected by lines. Most importantly, these shapes can be rearranged and with corresponding lines remaining intact. Visio has improved over the years as features common among Microsoft® Office applications have been added. Today, Visio is well integrated with other members of the Office family as well as Microsoft's cloud-based services. This greatly enriches the sharing and publishing of Visio drawings. In Microsoft Visio - Part 1, you learned the basic skills needed to create and modify various Visio drawings. In Microsoft Visio - Part 2, you will learn about more advanced features—making you a more efficient and effective Visio user.

Professionals using advanced query design techniques complete complex data retrieval tasks up to 40% faster and with greater accuracy than those relying only on basic tools. The Microsoft Access Training – Access Part 2 course equips you with the advanced features, queries, reports, and relational design practices, that make this level of efficiency possible. In this course, you will expand your knowledge of relational database design, promote quality input from users, and learn how to improve database efficiency while strengthening data integrity. You’ll also implement advanced features in tables, queries, forms, and reports, giving you the ability to build databases that are more reliable, usable, and scalable. The training focuses on optimization of Access databases, including performance tuning, normalizing data, applying data validation rules, and improving usability.

Professionals using advanced query design techniques complete complex data retrieval tasks up to 40% faster and with greater accuracy than those relying only on basic tools. The Microsoft Access Training – Access Part 2 course equips you with the advanced features, queries, reports, and relational design practices that make this level of efficiency possible. In this course, you will expand your knowledge of relational database design, promote quality input from users, and learn how to improve database efficiency while strengthening data integrity. You’ll also implement advanced features in tables, queries, forms, and reports, giving you the ability to build databases that are more reliable, usable, and scalable. The training focuses on optimization of Access databases, including performance tuning, normalizing data, applying data validation rules, and improving usability.

In this course, learners will discover how to apply generative AI to streamline daily tasks, enhance decision-making, and drive meaningful business outcomes. Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.

In this course, learners will explore how to lead AI transformation across their organization. They’ll learn practical strategies to identify high-impact AI opportunities, align investments with business goals, and champion responsible AI practices. The course emphasizes real-world applications and strategic decision-making—no technical expertise required—making it ideal for senior leaders who want to confidently drive AI adoption and innovation.

Being able to harness the power of PivotTable features & create PivotCharts will help students gain an edge. Not only will students be able to summarize data to analyze, but they can organize the data in a way that can be meaningfully presented to others.

Excel provides Power Pivot to help students organize, manipulate, and report on their data in the best way possible. In this course, students gain a solid understanding of Power Pivot to maximize their effectiveness when analyzing data.

Ready to start building your Excel skills from the ground up? This beginner Excel training course provides the foundation you need to grow your knowledge and become an expert in data manipulation over time. You'll learn how to create and format worksheets, perform basic calculation operations, work with charts and tables, and organize data efficiently. This course also covers Microsoft Office Specialist Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201. Master the basics—and open the door to more advanced skills in data analysis, reporting, data visualization, and spreadsheet management.

Ready to go beyond the basics? Our Intermediate Excel Training course is perfect for professionals who want to turn raw data into clear insights using Microsoft Excel. Whether you're managing projects, tracking budgets, or building reports, this course gives you the tools to work smarter—not harder. You’ll dive into features like advanced functions, data analysis tools, PivotTables, and charting—all designed to help you confidently modify spreadsheets and workbooks to support better decision-making. With over 60% of employers saying Excel skills are in high demand, this training is a smart step in growing your career. This course builds on the foundational knowledge from Excel – Part 1 and takes your skills to the next level. It aligns with Microsoft Office Specialist exam objectives, helping you prepare for the Excel Associate (MO-200) and Excel Expert (MO-201) certifications. You'll learn how to build and modify advanced workbooks that streamline processes and enhance data insights in your organization.

Ready to take your spreadsheet skills to the next level? This Advanced Excel Training course is designed for professionals who want to work smarter—not harder—with Microsoft Excel. You’ll build upon the foundational and intermediate knowledge from Microsoft Excel – Part 1 and Microsoft Excel – Part 2, helping you get the most out of your Excel experience. Learn to collaborate more effectively with colleagues, automate complex or repetitive tasks, and use conditional logic to create powerful formulas and functions. The more you master Excel’s advanced tools, the more you can shift your focus from manual work to extracting the insights your organization needs from its vast amounts of data. From building dynamic dashboards to forecasting trends, this course unlocks the full potential of Excel at your fingertips.

In This Course, students will analyze Excel data, create PivotTables, Pivot Charts as well as Analyzing Pivot Tables.

Organizations that rely on instinct often miss key opportunities. The ones that trust their data? They win more customers, keep them longer, and earn more in the process. In fact, data-driven organizations are 23 times more likely to acquire customers, six times more likely to retain them, and 19 times more likely to be profitable. This course shows you how to use Microsoft Excel to make sense of data and communicate it clearly. You’ll learn how to organize, clean, and analyze datasets, build dashboards that update with a click, and present insights using tools like PivotTables, Power Pivot, and geospatial charts. For professionals responsible for reporting, forecasting, or decision support, this training delivers practical, real-world skills you can apply right away.

Dive deep into the world of Microsoft Copilot and how it can maximize your efficiency when using Microsoft Excel. Participants will delve into the advanced features of Microsoft Copilot, learning how to streamline their workflow and optimize their use of Microsoft Excel. Through hands-on exercises and expert-led instruction, attendees will gain practical experience and confidence in leveraging Microsoft Copilot to its fullest potential.

Dive deep into the world of Microsoft Copilot and how it can maximize your efficiency when using Microsoft Outlook. Participants will delve into the advanced features of Microsoft Copilot, learning how to streamline their workflow and optimize their use of Microsoft Outlook. Through hands-on exercises and expert-led instruction, attendees will gain practical experience and confidence in leveraging Microsoft Copilot to its fullest potential.

Dive deep into the world of Microsoft Copilot and how it can maximize your efficiency when using Microsoft PowerPoint. Participants will delve into the advanced features of Microsoft Copilot, learning how to streamline their workflow and optimize their use of Microsoft PowerPoint. Through hands-on exercises and expert-led instruction, attendees will gain practical experience and confidence in leveraging Microsoft Copilot to its fullest potential.

Dive deep into the world of Microsoft Copilot and how it can maximize your efficiency when using Microsoft Teams. Participants will delve into the advanced features of Microsoft Copilot, learning how to streamline their workflow and optimize their use of Microsoft Teams. Through hands-on exercises and expert-led instruction, attendees will gain practical experience and confidence in leveraging Microsoft Copilot to its fullest potential.

Dive deep into the world of Microsoft Copilot and how it can maximize your efficiency when using Microsoft Word. Participants will delve into the advanced features of Microsoft Copilot, learning how to streamline their workflow and optimize their use of Microsoft Word. Through hands-on exercises and expert-led instruction, attendees will gain practical experience and confidence in leveraging Microsoft Copilot to its fullest potential.

This course is an introduction to Microsoft® 365 in a cloud-based environment. Using the Microsoft 365 suite of productivity apps online, users can easily communicate and collaborate through Microsoft® Teams® messaging and meeting functionality and Outlook® email. When you create a team, the Microsoft SharePoint® team site provides a central storage location for accessing and modifying shared documents. Each user also receives individual document storage through OneDrive® for Business. Teams can provide a central hub for working with shared documents in the familiar apps—Word, PowerPoint®, and Excel®—as an alternative to installing the Microsoft 365 Desktop applications.

Microsoft® Office Publisher is an application capable of producing greeting cards, certificates, newsletters, and other printed publications. Publisher includes a large collection of templates that provide a great way to start a new publication.

In this course, students will learn how to create, configure, and manage a SharePoint team site so that your team or organization can share information and collaborate effectively. This course is for an on-premise SharePoint environment.

MS-4018: Draft, analyze, and present with Microsoft 365 Copilot directs users to learn common prompt flows in Microsoft 365 apps including PowerPoint, Word, Excel, Teams, and Outlook. It also introduces Microsoft 365 Copilot Chat and discusses the difference between work and web grounded data.

MS-4019: Transform your everyday business processes with agents examines Microsoft prebuilt agents and agents for the everyday business user in Microsoft 365 Copilot. Hands-on lab exercises help students learn how to create agents in both Microsoft 365 Copilot Chat and SharePoint.

Group Policy is one of the most powerful tools available to enterprise IT professionals—and one of the most misunderstood. This course demystifies Group Policy and teaches you how to use it to secure, configure, and streamline the management of your organization’s Windows Server 2016 systems and Windows clients. Through real-world scenarios and hands-on labs, you'll explore Group Policy processing architecture, implement security and administrative templates, and use PowerShell to manage and automate policies. Whether you're aiming to reduce costs, standardize configurations, or improve network security, this training will give you the experience and tools to do it confidently.

Group Policy is one of the most powerful tools available to enterprise IT professionals—and one of the most misunderstood. This course demystifies Group Policy and teaches you how to use it to secure, configure, and streamline the management of your organ

Need to turn raw SQL Server data into clear, professional reports? This beginner-friendly course teaches you how to do just that using Microsoft SQL Server Report Builder and SQL Server Reporting Services (SSRS). In Report Builder Level 1 (Course 55123), you’ll learn how to connect to data sources, create tables and matrix reports, group and filter data, apply formatting, and add visualizations like charts. The course combines foundational theory with hands-on labs to help you produce reports that are insightful and presentation-ready. Whether you're starting from scratch or transitioning from another reporting tool, this 2-day class equips you with the practical skills to create, polish, and share reports that support decision-making.

In this course, students will continue their learning on the foundations of report writing with Microsoft® SQL Server® Report Builder and SSRS. The focus will be on report creation by connecting to a database and manipulating the data.

Managing Microsoft System Center Configuration Manager (SCCM) manually can be time-consuming and error-prone. PowerShell gives administrators the tools to automate repetitive processes, improve accuracy, and manage large environments more efficiently. This hands-on training teaches you how to integrate PowerShell with SCCM to handle collections, deployments, operating system distribution, compliance, and reporting. By the end of the course, you’ll leave with practical scripts and techniques that save time and reduce effort in day-to-day administration.

Did you know that 80% of Fortune 500 companies use SharePoint to power collaboration and manage content across teams? It’s a powerful platform—but without the right training, it’s easy to feel lost in the complexity. The 55215 SharePoint Online Power User Course helps you take control of your SharePoint sites with practical, hands-on instruction designed for real business users. You’ll learn how to build, organize, and manage sites that actually work for your team—while picking up best practices and learning what to avoid along the way. Through live demos and guided exercises, you’ll gain the skills and confidence to make SharePoint Online a productive, user-friendly hub for your organization.

How do you transform complex tables into clean, analysis-ready datasets? This training course teaches you how to write analytical queries using Transact-SQL (T-SQL) for business intelligence (BI) workflows. You’ll learn to manipulate columns, combine tables, aggregate results, and encapsulate logic in reusable views and procedures. With a focus on BI scenarios, the course prepares you to deliver clean, structured datasets to tools like Power BI, Excel, SSRS, and RStudio.

With more than 250,000 organizations worldwide and 85% of Fortune 500 companies relying on Microsoft® SharePoint® for collaboration and content management, its value in modern enterprise is undeniable. The SharePoint Online for Administrators course equips you to become a skilled administrator who can configure, optimize, and secure SharePoint Online within Microsoft 365 environments. You’ll dive into SharePoint’s architecture with hands-on learning across site collections, user profiles, taxonomy setup, apps, and compliance tools. The course also emphasizes critical areas such as data connectivity, storage management, and search configuration to support seamless collaboration.

What if you could build enterprise-grade apps without writing a single line of code? With Microsoft PowerApps, anyone can design low-code apps that streamline business processes, connect to real data, and integrate with Microsoft 365, all without writing a single line of code. The 55265 Microsoft PowerApps Training course equips students to create professional-grade apps that connect with data sources like Excel, SharePoint, and Azure SQL. Through guided instruction and hands-on labs, you’ll learn how to build canvas and model-driven apps, apply branding, write formulas, and embed your apps in tools like Teams and SharePoint Online.

Automation is transforming how teams work by reducing repetitive tasks and improving consistency. This instructor-led course introduces Microsoft Power Automate and shows you how to create, edit, and manage flows that connect apps and services across Office 365 and beyond. You will practice applying conditions and loops, using connectors, and integrating with on-premises and cloud systems so you can start automating right away.

This three-day instructor-led course is intended for individuals who are interested in expanding their knowledge base and technical skills about Microsoft Project. The course begins with the basic concepts and leads students through all the functions they’ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.

This three-day instructor-led course is aimed at people looking to move into a database professional role or whose job role is expanding to encompass database elements. The course describes fundamental database concepts including database types, database languages, and database designs. This course updates and replaces course 10985C previously published under the same title.

This three-day course teaches students how to automate administrative tasks using PowerShell. Students will learn crucial scripting skills such as creating advanced functions, writing controller scripts, and handling script errors. Candidates will learn how to use PowerShell when working with Microsoft Azure, SQL Server, Active Directory, IIS, Windows PowerShell Workflow, .NET resources, the REST API and XML, CSV & JSON formatted data files.

Struggling to keep up with data quality and loading challenges? Analysts spend up to 80% of their time managing pipelines and cleansing data, leaving just 20% for real insights. The SQL Server Integration Services (SSIS) training course teaches you how to efficiently design and optimize ETL workflows, so your team can focus on delivering impactful business intelligence instead of slogging through manual data prep. The SQL Server Integration Services (SSIS) training course teaches you how to design, configure, and secure efficient ETL workflows. You’ll build SSIS packages that connect to multiple data sources, transform complex datasets, and load results into SQL Server or other destinations with precision. You’ll also learn to design control flows, use precedence constraints effectively, optimize package execution, cleanse and validate server data, follow deployment best practices, and maintain a secure SSIS Catalog. By course completion, you’ll have the skills to deliver reliable, high-quality BI solutions that grow with your organization. Note: This course is similar to the retired Course 20767-C: Implementing a SQL Data Warehouse but focuses more on building packages, rather than the entire data warehouse design and implementation.

Breaking into software development can feel overwhelming; research shows that 30% to 50% of students struggle or drop out of introductory programming courses because the fundamentals are difficult to grasp without the right structure. 55337: Introduction to Programming provides a clear solution. This 5-day, beginner-friendly course introduces you to the basics of computer programming through Microsoft Visual Studio 2022, using C# and Visual Basic. You’ll learn how computers process data, write algorithms, and use decision structures and loops, then progress to object-oriented concepts like classes, inheritance, and polymorphism. The course also introduces debugging, security, I/O, and performance, giving you a solid foundation to advance into Programming in C# and begin your software development journey.

This five- day training course teaches developers the programming skills that are required to create applications using the C# language. During their five days in the classroom, students review the basics of C# program structure, language syntax, and implementation details, and then consolidate their knowledge throughout the week as they build an application that incorporates several features of .NET. The course aims to follow the spirit of the Microsoft Official Curriculum course 20483, while bringing it completely up-to-date with the latest features of C#, .NET 6.0 and Visual Studio 2022. 55339A is the equivalent of the retired MOC Course 20483CC - Programming in C#.

In this 5-day course, professional web developers will learn to develop advanced ASP.NET Core applications using .NET tools and technologies. The focus will be on coding activities that enhance the performance and scalability of the Web site application.

This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019. The course and labs also focus on how to administer Windows Server using not only the traditional tools such as PowerShell and Server manager, but also Windows Admin Center.

What happens when a key executive can’t log in, a department loses access to shared files, or BitLocker locks out an entire team? Your ability to troubleshoot Windows 11 issues quickly and effectively can make or break business continuity. With Windows 11 now running on over 25% of all desktops worldwide, organizations are rapidly transitioning, and they need IT professionals who can keep systems running smoothly. Get ready to confidently support Windows 11 in enterprise environments. In this hands-on course, you’ll learn how to troubleshoot real issues like installation failures, network connectivity problems, Group Policy glitches, and app compatibility—all within a Windows Server Active Directory setup. With expert guidance and practical labs, you’ll build the skills needed to deliver dependable Tier 2 support and keep users up and running.

55343A is the Community Courseware equivalent of retired Legacy Course 20741BC - Networking with Windows Server 2016. This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019.

Unlock the backbone of secure enterprise environments through identity and access management. Over 90% of Fortune 1000 companies rely on Active Directory for authentication and identity management, making it one of the most critical skills for IT professionals today. Without a solid foundation in Active Directory and related services, organizations risk downtime, compliance failures, and security breaches. The 55344 Identity with Windows Server course is an instructor-led training that teaches IT professionals how to deploy and configure Active Directory Domain Services (AD DS), implement Group Policy, and monitor and troubleshoot Active Directory–related issues with Windows Server 2022. You’ll also learn how to deploy other Active Directory server roles, including Active Directory Certificate Services (AD CS) and Active Directory Federation Services (AD FS). This hands-on training helps you implement core and advanced identity and access technologies in Windows Server. With practical labs using PowerShell, Server Manager, and Windows Admin Center, you’ll configure domain controllers, secure AD DS environments, and synchronize with Azure AD. The skills apply not only to Windows Server 2022 but also to Windows Server 2016 and Windows Server 2019, giving you flexibility to support hybrid and distributed environments.

What’s the secret to keeping enterprise devices secure, compliant, and up to date across thousands of users? Today’s organizations depend on skilled administrators who can leverage Microsoft Endpoint Configuration Manager to deliver, protect, and manage devices at scale. Microsoft reports that Configuration Manager is already managing more than 12.5 million devices worldwide, underscoring its critical role in enterprise IT. The Administering Microsoft Endpoint Configuration Manager Training (55348) course equips you with the practical skills to deploy clients, deliver applications, enforce compliance, roll out operating systems, and manage updates, ensuring your environment remains efficient, secure, and resilient.

Are your SQL Server systems secure, optimized, and ready for the demands of modern business? With over 70% of organizations relying on SQL databases to drive daily operations, the need for skilled database administrators is stronger than ever. This instructor-led course on administering a SQL database infrastructure equips learners with practical skills to configure SQL Server security, implement backup strategies, manage access, monitor performance, and use PowerShell for automation. You'll also learn to maintain SQL Server databases, troubleshoot performance issues, and import and export data across production environments—including Microsoft Azure SQL.

Are you ready to confidently manage your organization’s Office 365 environment? With Office 365 powering productivity for over a million companies globally, demand is growing for IT professionals who can administer its services efficiently and securely. In this hands-on course, you’ll learn how to plan, configure, and manage an Office 365 tenant, covering everything from user identities and directory synchronization to Exchange Online, SharePoint, Teams, and security compliance features. Taught using the E3 license model, the skills you gain will be applicable across most Microsoft 365 deployments. This training is ideal for IT administrators looking to build or sharpen their Office 365 expertise in real-world scenarios, including hybrid environments and multi-service administration.

How many bad business decisions could be avoided if your data was accurate, timely, and easy to query? Nearly 82% of organizations admit to basing decisions on out-of-date data, leading to costly mistakes. The Querying Data with Transact-SQL training course builds the skills you need to work confidently with Microsoft SQL Server. Through hands-on, instructor-led training, you’ll learn to query single and multiple tables, filter and sort results, join related data, use built-in functions, and work with stored procedures and transactions. You’ll also master subqueries, table expressions, aggregations, and error handling, ensuring you can retrieve and manage data accurately, securely, and efficiently.

Looking to strengthen your Windows Server administration skills? Over 70% of IT workloads rely on Windows Server, making server admins essential to business continuity and network efficiency. This five-day instructor-led course delivers the core knowledge IT professionals need to deploy, manage, and support Windows Server environments. You’ll gain hands-on experience with identity services, networking, virtualization, high availability, and security features. Designed for those with some server experience, this training is ideal for administrators transitioning into more advanced roles or updating skills from previous versions of Windows Server.

Still spending hours manually setting up new devices? For IT teams managing hybrid and remote workforces, traditional provisioning is slow, costly, and unsustainable. Microsoft Intune changes that. Organizations using Intune have cut help desk calls by 53% and improved IT productivity by 25% by streamlining device setup, app deployment, and endpoint security from the cloud. In this three-day, hands-on course, you’ll learn how to enroll and configure devices with Microsoft Intune, automate provisioning with Windows Autopilot, deploy applications at scale, and apply consistent security policies using Conditional Access, Endpoint Analytics, and other advanced tools.

Architecting agentic AI business solutions is an advanced course for architects, senior consultants, and technical leaders responsible for planning, designing, and governing AI-powered enterprise solutions built on Microsoft platforms. This course serves as a foundational, real-world, and architectural preparation step that builds the design judgment, strategic reasoning, and end-to-end understanding learners need before pursuing the AB-100 exam or implementing agentic AI solutions at scale. Learners will explore how to architect AI-powered business solutions that use agents, copilots, and generative AI to automate tasks, improve decision-making, and enhance employee and customer experiences. Emphasis is placed on architecture, trade-offs, governance, cost/benefit analysis, and lifecycle management, rather than step-by-step configuration.

This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and user experiences. Participants will gain an understanding of the platform’s work allocation capabilities, learn how conversations are efficiently routed, and explore the day-to-day workflows of both Contact Center representatives and supervisors. By the end of the course, learners will be equipped with the knowledge to navigate and manage the Dynamics 365 Contact Center environment effectively.

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.

Can you confidently manage and automate Windows Server environments using PowerShell? Over 90% of IT professionals now use PowerShell for automating administration, reducing repetitive tasks, and streamlining Microsoft server and cloud operations. This AZ-040T00 Automating Administration with PowerShell training teaches IT professionals how to use PowerShell for administering and automating administration of Windows Server, Microsoft Azure, Microsoft 365, and other Microsoft platforms. The course provides students with the fundamental knowledge and skills to use PowerShell commands and build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. You’ll learn how to automate administration of Windows servers and remote computers, schedule jobs, manage Active Directory and Microsoft 365, and use Windows PowerShell pipeline techniques. Although Windows Server is the common platform in this course, the skills you gain can be applied to a broad range of Microsoft products including Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft SQL Server.

In this learning path, you practice configuring secure access to workloads using Azure networking.

In this learning path, you practice storing business data securely by using Azure Blob Storage and Azure Files. The skills validated include creating storage accounts, storage containers, and file shares. Also, configuring encryption and networking to improve the security posture.

In this learning path, you practice implementing Azure Monitor to collect, analyze and act on monitoring telemetry from Azure environments. You learn to configure and interpret monitoring for virtual machines, networking, and web applications.

This learning path helps prepare you for the APL-1008 Administer Active Directory Domain Services modern credential. You'll learn how to create, deploy, and maintain an Active Directory Domain Services environment.

How do you keep your cloud infrastructure scalable, secure, and cost-efficient? The Azure Administrator does exactly that, and this course gives you the skills to do it well. According to Microsoft, more than 95% of Fortune 500 companies use Azure, making Azure administration one of the most in-demand cloud roles globally. In this hands-on training, you'll learn how to configure and manage core Microsoft Azure services, including virtual networking, identity, compute, storage, and monitoring. The course aligns with the AZ-104 certification exam. Ideal for IT professionals who need to administer enterprise Azure deployments or are pursuing Microsoft Certified: Azure Administrator Associate certification.

This course teaches Azure administrators how to plan, deliver, and manage virtual desktop experiences and remote apps, for any device, on Azure. Lessons include implementing and managing networking for Azure Virtual Desktop, configuring host pools and session hosts, creating session host images, implementing, and managing FSLogix, monitoring Azure Virtual Desktop performance and health, and automating Azure Virtual Desktop management tasks. Students will learn through a mix of demonstrations and hands-on lab experiences deploying virtual desktop experiences and apps on Azure Virtual Desktop and optimizing them to run in multi-session virtual environments. Candidates of this course must have solid Azure administration skills. This course assumes prior experience, including virtualization, networking, identity, storage, backup and restore, and disaster recovery. Students should have knowledge of on-premises virtual desktop infrastructure technologies as they relate to migrating to Azure Virtual Desktop. Students are expected to have used the tools common to the Azure environment, such as the Azure PowerShell and Cloud Shell.

This learning path helps you prepare for the Implement security through a pipeline assessment using Azure DevOps. Learn how to configure and secure Azure Pipelines. You'll also get opportunities to practice hands-on skills. These skills include configuring secure access to pipeline resources, configuring, and validating permissions, configuring a project and repository structure, extending a pipeline, configuring pipelines to use variables and parameters securely, and managing identity for projects, pipelines, and agents.

Develop the skills necessary to configure a secure deployment solution for cloud-native apps. Learn how to build, deploy, scale, and manage containerized cloud-native apps using Azure Container Apps, Azure Container Registry, and Azure Pipelines.

Learn how to implement GitHub Actions and configure Azure Load Testing to automate testing app deployments.

Learn how to accelerate app development by using GitHub Copilot and GitHub Copilot Chat in a Visual Studio Code environment.

This course provides fundamental level skills in DevOps practices. Students will learn about the DevOps culture and how to optimize application lifecycle management through Agile planning and management, version control, continuous integration, continuous testing, shift-left testing, continuous deployment/delivery, infrastructure as code, observability, security monitoring, Site Reliability Engineering, and platform engineering.

This course teaches developers how to create end-to-end solutions in Microsoft Azure. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions.

This course teaches Azure Solution Architects how to design infrastructure solutions. Course topics cover governance, compute, application architecture, storage, data integration, authentication, networks, business continuity, and migrations. The course combines lecture with case studies to demonstrate basic architect design principles.

This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms

This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization’s security posture, and identify and remediate security vulnerabilities. This course includes security for identity and access, platform protection, data and applications and security operations.

Azure is the backbone of many enterprise cloud environments, and networking is critical to performance, security, and scalability. The AZ-700T00: Design and Implement Microsoft Azure Networking Solutions course equips network engineers with the knowledge and hands-on practice to build resilient, secure, and optimized networking solutions in Azure. Through real-world scenarios, you will learn to design and implement virtual networks, establish hybrid connectivity, configure load balancing, secure traffic, and monitor network performance. By the end of the course, you’ll be ready to implement best practices that ensure reliability and performance for enterprise-grade Azure deployments.

This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.

This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Policy, Azure Monitor, Azure Update Manager, Microsoft Defender for Identity, Microsoft Defender for Cloud, and IaaS virtual machine administration.

This course will provide foundational level knowledge on cloud concepts; core Azure services; and Azure management and governance features and tools.

This course will teach the basics of Microsoft's dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database, Azure Synapse Analytics, and Microsoft Fabric.